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Installation failing on create database with vague error - Printable Version +- Form Tools (https://forums.formtools.org) +-- Forum: Form Tools (https://forums.formtools.org/forumdisplay.php?fid=1) +--- Forum: Installation (https://forums.formtools.org/forumdisplay.php?fid=4) +--- Thread: Installation failing on create database with vague error (/showthread.php?tid=1313)

Installation failing on create database with vague error - yagermadden - May 14th, 2011 Attempting to install 2.0.6 but setting up the database fails with the following message: The following error occurred: Please contact support about Please double-check your database settings and click the Continue button again. -- I have confirmed that the db location and credentials I'm supplying are working when I connect from other clients. And the error doesn't say whether it's failing to reach the db, or getting refused, or what. Thoughts? Any help appreciated! RE: Installation failing on create database with vague error - Ben - May 19th, 2011 Huh... that *is* vague, I haven't seen that before. For the database generation, the installation script just spits out whatever error is returned from the MySQL statement being executed. That message is generated by the database itself. I'd suggest sending a quick note to your hosting provider. It's possible it may be something they're already familiar with. Failing that, let me know and I'll send you an updated file that outputs the entire SQL statement that it's attempting to execute when it fails. That may help shed a little more light on where exactly the problem lies. Oh - one other thing, while I think of it: check that the MySQL user account you're using has full database read-write permissions. It should be able to create tables, records, delete records - everything. Good luck! - Ben RE: Installation failing on create database with vague error - yagermadden - May 19th, 2011 Thanks. I appreciate the suggestion to check permissions on the account, but I double-checked and it definitely has full privileges. I will do as you suggest and take it up with the hosting company. Thank you once again!