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+--- Thread: passwrd reset now can't send emails (/showthread.php?tid=1635)
passwrd reset now can't send emails - braven - Sep 15th, 2011
I followed instructions to change Admin Password. wprked.
Now form emails not being sent & Test Email doesn't send.
So I reinstalled all on different domain/server.
this Works fine except when receiving email submissions
the email link is not click-able in HTML so I changed it to TEXT, here the email submission email address link IS click-able but for my clients who use Yahoo email, it pops up something unrecognizable & not yahoo.
In this second problem, is it that the client's default email program isn't set to be yahoo or is it some setting I can change in admin?
In the first problem, Do I have to start over & reinstall everything there, too, perhaps the database is corrupted or something?
Any help will of course be appreciated.
RE: passwrd reset now can't send emails - Ben - Sep 15th, 2011
Hi Braven,
Quote:the email link is not click-able in HTML so I changed it to TEXT, here the email submission email address link IS click-able but for my clients who use Yahoo email, it pops up something unrecognizable & not yahoo.
I *think* I understand what you mean. First, if you're using HTML email, to make an email link clickable you'd need to wrap it in <a> tag like so:
Code:
<a href="mailto:the@email.com">the@email.com</a>Secondly, with regard to the application that opens when a user clicks that, it's actually defined according to their own computer settings. There's no way to change that for everyone - it will behave appropriately for each user.
Quote:In the first problem, Do I have to start over & reinstall everything there, too, perhaps the database is corrupted or something?
This is referring to the problem where the emails aren't being sent on the first server? I doubt it's a problem with the installation: more likely just the email configuration on the server. Some servers don't let you send multipart emails (both HTML + text). That's a pretty common problem. Maybe try only sending emails with either HTML or Text but not both.
- Ben