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+--- Thread: Submission Accounts - Not Logging in (/showthread.php?tid=1732)
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Submission Accounts - Not Logging in - oderuyter - Oct 31st, 2011
Hi All,
Seem to be having an issue, my submissions were working, but I have left the script running for some time now, but I have just gone back to test as I had some reports of issues, and submitters can no longer log in, just says invalid U & P. I have updated to see if it resolved things but still nothing - any thoughts?
In addition when I use forgot password it never finds the email address....
Would really appreciate your assistance.
Many thanks in advance
RE: Submission Accounts - Not Logging in - oderuyter - Nov 2nd, 2011
anything??
RE: Submission Accounts - Not Logging in - Ben - Nov 3rd, 2011
Hi oderuyter,
Sorry for the wait! I've had a "fun" week wading through contract work and haven't had any time for the forums.
The fact that it used to work suggests it's an incompabitility issue: check the compatibility between your Form Tools Core version and the module. Have you upgraded recently?
You can find the module version listed on the main Modules page. This page lists the compatibilities of the module + Core:
http://modules.formtools.org/submission_accounts/download.php
Beyond that, I'm not sure...
Let me know about the above. Worst case scenario, I can look at it for you and debug it directly.
- Ben
RE: Submission Accounts - Not Logging in - oderuyter - Nov 3rd, 2011
Thank you for getting back. I have sine uninstalled the module and reinstalled. But found something interestin, only submitters in one database can login, this works fine but, the othe 3 databases users cannot login, any thoughts? Happy to give you access if you would kindly help out. Many thanks
RE: Submission Accounts - Not Logging in - Ben - Nov 3rd, 2011
No worries.
You mean only people in certain forms can log in? That probably indicates that the URL being used for the login page for the other forms isn't right. The Submission Accounts login page works by passing the form ID through the query string to tell the form which module the user will be logging into. If that's incorrect, you'll get the symptoms you've described. Maybe double check that?
- Ben
RE: Submission Accounts - Not Logging in - oderuyter - Nov 3rd, 2011
1 - is there a way to create a login screen for all 4 db's?
2 - where do I find the login URL fir each db?
Many thanks again!
RE: Submission Accounts - Not Logging in - Ben - Nov 3rd, 2011
Hi Oderuyter,
Sure, no problem. To get the login URL for each form, just go into the module from your Modules page then select the form you're interested in. There, click on the fourth "Custom Login" tab.
The default login URL for that particular form is found in the blurb at the top of the page. It's a link. Just right click in your browser and click "Save Location" (or whatever your browser offers!).
The rest of the tab content lets you generate code for a custom login page for that form. For more info on that, see this page:
http://modules.formtools.org/submission_accounts/?page=custom_login_forms
Good luck!
- Ben
RE: Submission Accounts - Not Logging in - oderuyter - Nov 3rd, 2011
Augh Ben, thank you, being such a clutz and not even readin the darn code I'm pasting in, if I had, I would have realise the form ID value!
Is there a way to make a login screen so they can log into any db?
Thanks you so much for you help
RE: Submission Accounts - Not Logging in - Ben - Nov 4th, 2011
No worries! It's not obvious, at all.
Quote:Is there a way to make a login screen so they can log into any db?
Good question... I suppose you could edit the form to include a new "Form" dropdown, which listed the forms and had the appropriate form ID as the option values. Then, when the form is submitted, it would pass that info along in the request.
The one drawback to that would be that everyone would know about the existence of the other forms, so that may not work, depending on your situation.
All the best -
Ben
RE: Submission Accounts - Not Logging in - oderuyter - Nov 4th, 2011
Its ok I got around this by doing the following - pretty happy with it tbh - http://global-gridiron-scouting.com/database.html