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Form Tools
Emails not pulling data - Printable Version

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+--- Thread: Emails not pulling data (/showthread.php?tid=2398)

Emails not pulling data - jschnyderite - Mar 11th, 2013

I'm using the newest install of FT.

I have a form that is capturing data correctly when I look at the records, but when sending emails, the fields are just filled with zeros. I used email templates within formtools.

Any ideas?

RE: Emails not pulling data - Joe - Mar 12th, 2013

We haven't heard of any users running into this issue before. Usually the emails send or don't send but never send with zeros only. Try running a system check to ensure everything is installed properly.

RE: Emails not pulling data - jschnyderite - Apr 18th, 2013

System check was fine, but I reinstalled.

Still has the same issue. Maybe it is something in the confirmation I'm setting up? or a server setting? I noticed when installing it says I have Shoshin extension active...could that cause this?

(Mar 12th, 2013, 1:48 PM)Joe Wrote: We haven't heard of any users running into this issue before. Usually the emails send or don't send but never send with zeros only. Try running a system check to ensure everything is installed properly.