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Form Tools
I'm new! Form is submitting and creating record, but email is not sending. - Printable Version

+- Form Tools (https://forums.formtools.org)
+-- Forum: Form Tools (https://forums.formtools.org/forumdisplay.php?fid=1)
+--- Forum: General Discussion (https://forums.formtools.org/forumdisplay.php?fid=5)
+--- Thread: I'm new! Form is submitting and creating record, but email is not sending. (/showthread.php?tid=24250)

I'm new! Form is submitting and creating record, but email is not sending. - kim@ka-kingdesigns.com - May 2nd, 2017

I'm testing out version 2.2.6. I have it set up on a test site and have it set up to use an external form, by direct post.

Two things:
First: It is creating a record, but I also have it set up to send an email to me whenever a new submission is made. This is not happening!
Second: the url I specified in as the redirect for the thank you page is appearing within the form page instead its own page.

What I am I missing? Thanks for any help!

http://www.unitedwaycwv.org/new/pledge.html

RE: I'm new! Form is submitting and creating record, but email is not sending. - bill09 - Jun 1st, 2017

Are you using the default FT email option or the SwiftMailer Module?
https://docs.formtools.org/modules/swift_mailer/

In your external form, are you adding the redirect URL like this?
<input type="hidden" name="form_tools_redirect_url" value="http://mysite.com/otherpage.php" />

RE: I'm new! Form is submitting and creating record, but email is not sending. - kim@ka-kingdesigns.com - Jun 2nd, 2017

I fixed this problem previously, but now I reinstalled on the main directory and am having the same problem and can't remember what fixed it. I am using the default FT email option.

RE: I'm new! Form is submitting and creating record, but email is not sending. - kim@ka-kingdesigns.com - Jun 2nd, 2017

I figured it out again. It works if you choose ONE method text or HTML, but not both.

RE: I'm new! Form is submitting and creating record, but email is not sending. - sheykandi - Jun 29th, 2017

(Jun 2nd, 2017, 9:51 AM)kim@ka-kingdesigns.com Wrote: I figured it out again. It works if you choose ONE method text or HTML, but not both.

Could you kindly provide more specific info about that solution? I am newbie.

When you say you have to choose only one method either "text" or "HTML", where exacly?

I have the same issue here. I set it up. It was working like a charm. I did not make any changes -as long as I remember- and it stopped sending email.

Thanks!