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After Submit Click, next page is process.php and not my thanks.php - Printable Version

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After Submit Click, next page is process.php and not my thanks.php - creativeb - Oct 19th, 2013

Upon submission, Not only is my thanks.php page not coming up... but it stays stuck on process.php which to the end user is a blank page.

I Do Know that while in Form Tools and in submission "View" I can see all of my submission attempts. These must mean that my external form is ok.

When in the swift mail module, I try to test send email... I get this as an error:

There was a problem communicating with SMTP: The SMTP connection failed to start [ssl://md-20.webhostbox.net :465]: fsockopen returned Error Number 0 and Error String 'php_network_getaddresses: getaddrinfo failed: Name or service not known'

I've emailed my host asking the same and if there is an issue with port 465, as I have read here in the forums that others had that issue.

Anyone have any OTHER ideas?
Oh and YES... the "Event Trigger" option on the Edit Email Template -> Configuration subtab Does have the "On submission" checked. Just an FYI :-)



RE: After Submit Click, next page is process.php and not my thanks.php - Will Furnell - May 18th, 2020

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