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Export Manager 2.1.1 Problem - Printable Version +- Form Tools (https://forums.formtools.org) +-- Forum: Modules / Other (https://forums.formtools.org/forumdisplay.php?fid=8) +--- Forum: Modules (https://forums.formtools.org/forumdisplay.php?fid=16) +--- Thread: Export Manager 2.1.1 Problem (/showthread.php?tid=2722)

Export Manager 2.1.1 Problem - David Ward - Oct 31st, 2013 Hi I'm having a problem with export manager it was working fine. Today every time I try and export a form entries database I get an error. This is whats happening - I click to view the entries on a form and it loads the submissions page I select ALL next to the excel icon and press the generate button After some time I get a page saying - [an error occurred while processing this directive] It was working fine before. Any suggestions how I can sort this issue out? I'm using version 2.26 of Formtools and version 2.1.1 of the exportmanager which came with the version of Formtools. I've not altered anything in the export manager. Thanks RE: Export Manager 2.1.1 Problem - Joe - Oct 31st, 2013 Hi David, Have any changes been made to your server? Is there a lot of data being exported? This sounds like a server error. I suspect that the script might be timing out. Cheers, Joe RE: Export Manager 2.1.1 Problem - David Ward - Nov 1st, 2013 Hi been speaking with our server guys and they did rebuild the server, but it looks like the issue is down to the speed of our internal network. I can download the for submissions without a problem from an external network. The problem I have now is I think I messed up the setting for the excel download because it's not downloading as a file any more it's just displaying the form data in a separate window. Does anyone now how I can get it to download the data as an excel file again? Thanks RE: Export Manager 2.1.1 Problem - Joe - Nov 5th, 2013 Hi David, Hmm.. sounds like there might be an issue with your header. Module > Export Manager > Excel Edit icon > Header: Header should be: Pragma: public Cache-Control: max-age=0 Content-Type: application/vnd.ms-excel; charset=utf-8 Content-Disposition: attachment; filename={$filename} Cheers, Joe RE: Export Manager 2.1.1 Problem - David Ward - Nov 11th, 2013 Hi Joe Thanks for the info. Still having issues with my server now even from an external network. On smaller exports it works fine, but with some exports which have over 10000 entries I keep getting [an error occurred while processing this directive] I think something needs changing on our server but have no idea what. RE: Export Manager 2.1.1 Problem - Joe - Nov 12th, 2013 You'll probably need to update you php.ini file. You can give this a try: http://davidwalsh.name/increase-php-script-execution-time-limit-ini_set Cheers, Joe