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+--- Thread: Email issues that is wierd (/showthread.php?tid=354)
Email issues that is wierd - formmonkey - Nov 2nd, 2009
All-
I have been using form tools for quite some time now and am loving it. I don't know how I would do my job with out it.
Now for the problem, I have switched my forms to the API submission here recently and that has been working fine but now I am having email problems with 1 form.
I have 1 form that will not send notification emails or submission emails to any accounts on my local server. It will send emails to non-local accounts no problem.
I have one other form that will send emails to my server email boxes no problem and has been working all along. I just can't seem to win with this form.
At first I am thinking this is a server issue but it can't be since every other email is sending fine, just not ones to my domain.
Troubleshooting:
1 I deleted the form and re-made it, re-submitted it to form tools (new form number), and went thru all the options for the email templates. Even going with a simple "Hi" email to prevent formating issues.
2. I am using the SMTP mail plugin and I went thru and reconfigured that twice to ensure that all information was good and test emails could be sent. It all worked fine. I even created a new mailbox on the server to and configured it for form tools to use to prevent spam issues.
3. ......
I don't know what to do now. Does this sound like a server issue... mail server.... form tools.
I am starting to get desperate since I can't figure it out and I can't find any other posts here that are showing the problem.
Link to my form:
Form
RE: Email issues that is wierd - Falcadia - Nov 3rd, 2009
I believe I am having a similar issue. Notification emails are not reaching emails at the same domain as the form. If I use an external email address it works fine. I am not using the smtp mailer module. Just the php() mail method. I am going to try the module next to see if that fixes it. *Crosses fingers
RE: Email issues that is wierd - formmonkey - Nov 3rd, 2009
So my issues where with the mail server.
Our email domain server has content filtering turned on to prevent spam and those annoying medical ads. So the form notification was getting rejected due to content. The only way to see this was in the Server Email Error logs at the hosting company. Not something that you can view usually, you will have to ask your admin.
So far it seems that this is going to fix the problem. I will post again in a couple of days to confirm if it was the solution or not.
RE: Email issues that is wierd - Ben - Nov 7th, 2009
Interesting! Thanks for posting the problem + fix.
Emails are always causing problems - there's so many different implementations on so many different server types with so many different spam filters & unknowns going on. I rely almost exclusively on the Swift Mailer module these days - PHP mail() is such an idiosyncratic beast.
- Ben