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+--- Thread: Confirmation page does not display (/showthread.php?tid=4761)
Confirmation page does not display - fingerprn - Nov 6th, 2014
I'm updating my website with new pages and when I got to my contact form, I tested it and got the following:
"The submission was processed correctly, but you haven't specified a redirect URL for this form! Edit your form in the Form Tools UI and add the redirect URL."
No problem, I thought, it's still pointing to the old confirmation page. So I redirected formtools to the new confirmation page, but the problem is still happening.
I checked the MySql database and redirect_url has the correct address (which I also double checked using FT Check URL feature). Is_active, is_initialized and is_complete all say Yes.
I'm only having problems with one form. The others work fine.
Any ideas? Thanks!
UPDATE: So I tried adding a new form and the same thing happened. One thing I failed to mention before is that, unlike my other forms, this one goes through a processor script where FT is the last step.
Therefore, instead of action="formtools/process.php" its action="my_processor.php"
And the last step in my_processor.php is
include ("/home/myacct/public_html/formtools/process.php");
Since the form data is being inserted and the notification email is being sent, it seems like the problem is originating in FT, but I can't figure out how. It was working fine with the old form even though the exact same process was used.
Forms that access FT directly without the extra steps are working fine.
RE: Confirmation page does not display - fingerprn - Nov 6th, 2014
UPDATE #2: So I stripped out everything except the FT line in my_processor.php and I'm still having the same problem.
RE: Confirmation page does not display - fingerprn - Nov 6th, 2014
Finally gave up and just added my custom processing code to the process.php file. Works fine now.