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+--- Forum: General Discussion (https://forums.formtools.org/forumdisplay.php?fid=5)
+--- Thread: Login Problems (/showthread.php?tid=53)
Login Problems - cpm - Mar 12th, 2009
I seen a bug for this but thought I would post here as well, I cleared my cache and forgot my login, so I tried using the forgot password link - which failed to send out an email. I logged into my DB to see if the passwords were listed but they are encrypted. So basically I have no access to Formtools - anyone else ever experience this?
RE: Login Problems - Ben - Mar 12th, 2009
Hi CPM,
Are you using the Swift Mailer module? It appears that there's a bug with the password reminder email being sent out with that module. If you don't have it enabled, it's either a problem with your PHP mail() function or the email address on file for the account isn't correct.
Here's a temporary solution - but it'll work any time you, the admin, is unable to get access to the admin panel.
Create a PHP file on your server with this content. Just change "mypassword" to whatever password you want:
PHP Code:
<?php
echo md5(md5("mypassword"));
?>Load it up in your browser, then copy & paste the generated (i.e. encrypted) password into your database's ft_accounts table (the table prefix depends on your installation). Specifically, you'll need to update the password field for your user account record (it'll be account_id = 1). PhpMyAdmin or some other tool will be needed for this step.
Hope this helps, and I'll tackle the Swift Mailer problem soon... soon as I get a spare moment. Ack!
- Ben
RE: Login Problems - just me - Jul 10th, 2009
Hi.
I also had this very same problem, but unfortunately didn't find this post until after I'd uninstalled and then reinstalled. :-(
I do not have SMTP mailer installed because it won't install (I've got another post on that issue).
I've just been having a heck of a time! I can install, set the Admin parameters, remove the Install folder, and then log in. But if I close FTools, then try to log in again, I get this darn message: "Sorry, that password does not match." Err, yes, it is the right password and userID, and it shows the right userID in MySQL (password of course is encrypted), but it's the same password I've set up time and time again on this install (plus, it's the same UserID and Password that shows in the config.php file).
My question is why might the system not be sending out the "Forgot Password" email? I've tried with several different emails thinking that there might be issues with the servers, but I've tried Hotmail, Gmail, and two different domains that I have personal emails with... none of them received the "Forgot Password" email.
I have gotten the Admin notification emails (when I'd had another version installed), and have gotten the User copy emails, but not the password email.
Anyone have any ideas as to what might be happening? I'm using version 20090614 (I tried 20090627, but it was really screwed up [see my other post on THAT one, too]).
Thank you.
RE: Login Problems - david - Sep 15th, 2009
Hallo,
I just tried to change my password, everything was fine (generate psw, change db), but after when I trying to login browser says: Too many redirects occurred trying to open “http://20fingers.cz/formulare/error.php”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.
Can anybody helps?
Thanks
david