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+--- Thread: Client deleting submission form error (/showthread.php?tid=64)
Client deleting submission form error - antonitus - Mar 17th, 2009
Hi Ben,
When logged in as a client, deleting a submission form gives me the following error:
Address Bar info:
Quote:http://www.somedomain.co.uk/form/clients/forms/submissions.php?delete=27
Error reported by server:
Quote:Not Found
The requested URL /form/clients/forms/submissions.php was not found on this server
This therefore does not delete the submission form. When in admin mode it's fine.
Thought I'd let you know.
Regards,
Tony
P.S. Core Version: v2.0.0-beta-20090309
RE: Client deleting submission form error - Ben - Mar 17th, 2009
Drat drat drat. I knew about this one, but didn't get round to fixing it. Sorry, the redirect code is used for both the admin + client, but I haven't updated it to work for both.
Thanks, Tony! I'll include a fix for this in the next release.
- Ben
RE: Client deleting submission form error - concussion - Jan 31st, 2010
Hi after i changed my server i ve been getting this error, (i cant delete submission neither in admin or client mode)
I updated to v2.0.0 beta but still cant seem to delete any submission.
My client forces me, please help...
This is the error:
Code:
An appropriate representation of the requested resource /formtools/clients/forms/index.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.RE: Client deleting submission form error - Ben - Jan 31st, 2010
Oof, that problem is unrelated - I'm afraid there's something more sinister at work. I've never actually seen that first error before, but the 404 error is pretty clear: the file no longer exists!
How did you upgrade? Just copy the new files onto your new server? It looks like either some of the old Form Tools files were removed or some paths got screwed up so that it's looking for the script in the wrong place.
I'd suggest doing this:
(1) back up whatever files you have in your Form Tools installation
(2) download the latest build (2.0.0) from the download page
(3) Unzip the file on your local computer and DELETE the /install folder.
(4) upload the entire contents to your server, overwriting your old installation.
(5) confirm that your /global/config.php file still exists. If it doesn't, (a) upload the file from your backup and (b) let me know!
That should completely reset everything. If your installation isn't quite up to date it should automatically update it to 2.0.0 when you log in & let you know.
Let me know how it goes... I hate it when stuff like this happens to me. Stressful as hell.
- Ben
RE: Client deleting submission form error - concussion - Feb 3rd, 2010
(Jan 31st, 2010, 10:41 AM)Ben Wrote: Oof, that problem is unrelated - I'm afraid there's something more sinister at work. I've never actually seen that first error before, but the 404 error is pretty clear: the file no longer exists!
How did you upgrade? Just copy the new files onto your new server? It looks like either some of the old Form Tools files were removed or some paths got screwed up so that it's looking for the script in the wrong place.
I'd suggest doing this:
(1) back up whatever files you have in your Form Tools installation
(2) download the latest build (2.0.0) from the download page
(3) Unzip the file on your local computer and DELETE the /install folder.
(4) upload the entire contents to your server, overwriting your old installation.
(5) confirm that your /global/config.php file still exists. If it doesn't, (a) upload the file from your backup and (b) let me know!
That should completely reset everything. If your installation isn't quite up to date it should automatically update it to 2.0.0 when you log in & let you know.
Let me know how it goes... I hate it when stuff like this happens to me. Stressful as hell.
- Ben
Nope that isnt the source of problem. Files are exist where there should be. It only gives an error while trying to delete any submission.
Title of Page: 406 Not Acceptable
Code:
Not Acceptable
An appropriate representation of the requested resource /formtools/clients/forms/index.php could not be found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.14 (Unix) mod_ssl/2.2.14 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.kaskofiyat.net Port 80RE: Client deleting submission form error - Ben - Feb 3rd, 2010
Huh! I've never encountered a 406 error before - and reading up on the error doesn't shed any light on it for me...
I'm pretty stumped. Any chance you could set me up with some temporary FTP info so I could log in as a client and see the problem directly? If so, email me at ben.keen@gmail.com (and link to this thread) and I'll take a look.
Very curious...
- Ben
RE: Client deleting submission form error - concussion - Feb 3rd, 2010
(Feb 3rd, 2010, 6:54 PM)Ben Wrote: Huh! I've never encountered a 406 error before - and reading up on the error doesn't shed any light on it for me...
I'm pretty stumped. Any chance you could set me up with some temporary FTP info so I could log in as a client and see the problem directly? If so, email me at ben.keen@gmail.com (and link to this thread) and I'll take a look.
Very curious...
- Ben
I sent you a mail. Hope there will be a solution
RE: Client deleting submission form error - Ben - Feb 6th, 2010
Hey concussion,
I'm afraid I'm still stumped...! It's definitely a server problem, but beyond that I really don't know. I just sent you an email outlining the problem and why it's something with the server. Hopefully your hosting company will be able to shed a little light on this.
Sorry I couldn't be any more help -
Ben