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Form Tools
edit_submission.php Error 500 - Printable Version

+- Form Tools (https://forums.formtools.org)
+-- Forum: Form Tools (https://forums.formtools.org/forumdisplay.php?fid=1)
+--- Forum: General Discussion (https://forums.formtools.org/forumdisplay.php?fid=5)
+--- Thread: edit_submission.php Error 500 (/showthread.php?tid=743)

edit_submission.php Error 500 - Hannes - Jun 15th, 2010

When I click on view/edit of submisions as a client i get internal https server error 500.
File URL is for example /clients/forms/edit_submission.php?form_id=1&view_id=1&submission_id=543
Using admin account I can view and edit submissions without a problem.

Any ideas?

br, Hannes

RE: edit_submission.php Error 500 - Ben - Jun 19th, 2010

Hi Hannes,

Wow, that's a serious problem!

A couple of questions:
1. Did it just start doing this, or has it done this since the script has been installed?
2. Does it occur for all client accounts?

At this junction, I'm really not sure what could be the cause. But you might want to try deleting the content of the /themes/default/cache/ folder (or whatever theme that client is using - e.g. /themes/classicgrey/cache). It's possible that the server choked at some point, then Smarty (the engine that renders the Form Tools pages) cached the error page. Unlikely, but worth a shot - this in an unusual problem.

- Ben

RE: edit_submission.php Error 500 - Mservices - Feb 10th, 2015

(Jun 19th, 2010, 12:37 PM)Ben Wrote: Hi Hannes,

Wow, that's a serious problem!

A couple of questions:
1. Did it just start doing this, or has it done this since the script has been installed?
2. Does it occur for all client accounts?

At this junction, I'm really not sure what could be the cause. But you might want to try deleting the content of the /themes/default/cache/ folder (or whatever theme that client is using - e.g. /themes/classicgrey/cache). It's possible that the server choked at some point, then Smarty (the engine that renders the Form Tools pages) cached the error page. Unlikely, but worth a shot - this in an unusual problem.

- Ben

Having a similar problem, but in my case neither administrator or client can edit any submissions.... just happened out of the blue..... everything seems to worlk fine. just get an empty page when i click edit submission....

RE: edit_submission.php Error 500 - mwdcmatt - Jul 29th, 2015

(Jun 15th, 2010, 2:13 PM)Hannes Wrote: When I click on view/edit of submisions as a client i get internal https server error 500.
File URL is for example /clients/forms/edit_submission.php?form_id=1&view_id=1&submission_id=543
Using admin account I can view and edit submissions without a problem.

Any ideas?

br, Hannes

Did you ever find a solution to this issue? If so could you please share?

Thanks

RE: edit_submission.php Error 500 - maluxs - Jan 22nd, 2016

(Jul 29th, 2015, 12:29 PM)mwdcmatt Wrote:
(Jun 15th, 2010, 2:13 PM)Hannes Wrote: When I click on view/edit of submisions as a client i get internal https server error 500.
File URL is for example /clients/forms/edit_submission.php?form_id=1&view_id=1&submission_id=543
Using admin account I can view and edit submissions without a problem.

Any ideas?

br, Hannes

Did you ever find a solution to this issue? If so could you please share?

Thanks

Hi I have this problemnañ. Do you resolved? Can you help me?