Sort arrow image missing

[Falcadia]

On client login the sort arrow up & down show up as missing ?image. I checked the path and it's adding the root directory after the url. http://example.com/home/public_html/them...t_down.gif

Theme classic grey. I tried looking through some core template files but couldn't find the reference anywhere. I also tried the database but got lost. It does work in the admin using the same classic grey theme. Any help would be great!

[Ben]

This is a bug! I'll release a fix for it tonight - just upgrade your core (Settings -> Main). The Classic Grey theme inherits this page from the core so once you upgrade it'll be fixed.

Thanks for the heads up!

- Ben

[Falcadia]

Ben, sorry for the delayed response... I updated my core with current Beta version and the bug did not get squashed. I'm still having the missing sort error problem. Form Tools Core (2.0.0-beta-20091101)

[Ben]

Heya,

Huh! I just double-checked and all looks good on my front. To recap: the up & down arrow on the client submission listing page is showing up properly on all themes (default, classic grey & deep blue).

My best guess is that Smarty has cached the old page for you and isn't updating it.

Do you have FTP access to your server? If so, try this: delete the entire contents of your [form tools root]/themes/classic_grey/cache/ folder, EXCEPT for the emptyfile.txt file. (That file's there to prevent overzealous servers from removing empty folders - it happens!).

Then, log out of Form Tools and re-login and take a look at the page. If the images still aren't showin up we can at least rule that out as the cause.

If it IS still broken, do you still have the upgrade file that was generated for you? Could you post it here?

We'll get to the bottom of this!

- Ben

[Falcadia]

Thanks for the response Ben! I cleared out the cache files logged out but still missing that darn arrow. I have tried switching to a different client theme... but same result no matter what the theme is.

Upgrade file: http://falcadia.com/drop/formtools.zip

Thanks for your continued support!

[Ben]

Huh...! Well, that's the problem: the upgrade file doesn't contain the updated template file. I must have made a mistake when creating that particular version. Jeez... I deliberately automated the thing so that mistakes like these wouldn't happen, but I still occasionally forget to click a particular button.

Tell you what: do this:
1. Do another upgrade to get the latest & greatest code
2. Download the entire script from here: http://ft2.formtools.org/download.php
3. Manually update your /themes/default/clients/forms/index.tpl file from the download file.

That should REALLY fix it. Honest.

- Ben

[Falcadia]

Thanks Ben.... That did it! The sort arrows are back... Whoohoo. Most likely incorrect upgrades on my part on the last two attempts. I will be donating.