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Some options in formtools suddenly not working - Help!
#1
Hi' All

First of all, i love formtools, it's a great tool.

But I'm suddenly experiencing strange things happening in my formtools.

When i'm using formtools as an admin, and wants to configure any form i have made i have some options which i can't use. I can navigate fine through the top tabs (Main, Fields, Views, Emails, Database). But if i for example go into the "Emails" option, and wants to configure one of my email templates, nothing happens if i click on any of the tabs like "Reciepient(s)", "Content", "Test", "Reference". All it does is, that it adds a number sign (#) after my url it doesn't take me in to the option. Example: http://www.printline.dk/searchpro/data/f...mail_id=63 and when i click a tab it says: http://www.printline.dk/searchpro/data/f...mail_id=63#

Also i cannot "delete" my submissions or "Select All On Page" or "Unselect All". And furthermore i cannot generate any export options (csv, xml etc.). Nothing happens when i click the "display" button.

I was wondering if anyone has experienced this problem or something similar, and has a solution for this.

I hope this can be fixed without a re-installation, as i have altered the design/theme a lot.

P.S. i'm using the 2.1.X version of formtools.

Any ideas is highly appreciated....
Reply
#2
Just a stab in the dark, but is your browser blocking pop ups? Might have to add an exception for the domain you formtools installation is on.

(Aug 2nd, 2012, 10:59 PM)Printline Wrote: Hi' All

First of all, i love formtools, it's a great tool.

But I'm suddenly experiencing strange things happening in my formtools.

When i'm using formtools as an admin, and wants to configure any form i have made i have some options which i can't use. I can navigate fine through the top tabs (Main, Fields, Views, Emails, Database). But if i for example go into the "Emails" option, and wants to configure one of my email templates, nothing happens if i click on any of the tabs like "Reciepient(s)", "Content", "Test", "Reference". All it does is, that it adds a number sign (#) after my url it doesn't take me in to the option. Example: http://www.printline.dk/searchpro/data/f...mail_id=63 and when i click a tab it says: http://www.printline.dk/searchpro/data/f...mail_id=63#

Also i cannot "delete" my submissions or "Select All On Page" or "Unselect All". And furthermore i cannot generate any export options (csv, xml etc.). Nothing happens when i click the "display" button.

I was wondering if anyone has experienced this problem or something similar, and has a solution for this.

I hope this can be fixed without a re-installation, as i have altered the design/theme a lot.

P.S. i'm using the 2.1.X version of formtools.

Any ideas is highly appreciated....

Reply
#3
No, it is not what is wrong, have checked this!

(Aug 3rd, 2012, 5:21 AM)moorezilla Wrote: Just a stab in the dark, but is your browser blocking pop ups? Might have to add an exception for the domain you formtools installation is on.

(Aug 2nd, 2012, 10:59 PM)Printline Wrote: Hi' All

First of all, i love formtools, it's a great tool.

But I'm suddenly experiencing strange things happening in my formtools.

When i'm using formtools as an admin, and wants to configure any form i have made i have some options which i can't use. I can navigate fine through the top tabs (Main, Fields, Views, Emails, Database). But if i for example go into the "Emails" option, and wants to configure one of my email templates, nothing happens if i click on any of the tabs like "Reciepient(s)", "Content", "Test", "Reference". All it does is, that it adds a number sign (#) after my url it doesn't take me in to the option. Example: http://www.printline.dk/searchpro/data/f...mail_id=63 and when i click a tab it says: http://www.printline.dk/searchpro/data/f...mail_id=63#

Also i cannot "delete" my submissions or "Select All On Page" or "Unselect All". And furthermore i cannot generate any export options (csv, xml etc.). Nothing happens when i click the "display" button.

I was wondering if anyone has experienced this problem or something similar, and has a solution for this.

I hope this can be fixed without a re-installation, as i have altered the design/theme a lot.

P.S. i'm using the 2.1.X version of formtools.

Any ideas is highly appreciated....

Reply
#4
That certainly does sound like a browser problem. Are you using the most current browsers? Is javascript enabled in them? Try a different browser - Chrome, FireFox, or Internet Explorer and see if it makes a difference.

Another thing you might want to check is to make sure all of your formtools javascripts and css files were uploaded correctly. It's possible one of them became corrupt during the upload process. You can try re-uploading them without worrying about damaging your formtools installation as long as the files are for the same version.
Reply
#5
Found the error, yeah....

My header.tpl file was corrupted, and references for some javascript files were missing. Corrected it, and now it works again. But thanks for the tips

Reply
#6
(Aug 7th, 2012, 5:20 AM)Printline Wrote: Found the error, yeah....

My header.tpl file was corrupted, and references for some javascript files were missing. Corrected it, and now it works again. But thanks for the tips


Can you tell me where that header.tpl file was and what javascript references where missing?
My "Select All On Page" button isn't working.

Sorry - the solution was here in the forum.
When I cleared my browser cache, the Select All button started working again.
Reply


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