Can't Login

[rhaimson]

Sorry to bother you. Yesterday I successfully installed formtools on my server & created all the tables I needed from my forms. Today I am unable to logon to the formTools admin panel. I still have the email from yesterday I got with the admin user ID & password.

The Login screen says my password doesn't match, so I tried having the application email me my password, several times. The application says it has sent me the email, but I received none. Now I'm stuck. Any suggestions?

[Ben]

Heya,

Not having much luck, are you?!

If the emails aren't being sent, you're going to have to manually reset your password. Give me an hour or so and I'm going to write a quick tutorial on it. It's pretty simple, but this question has been asked enough I should write it in a single place.

- Ben

[Ben]

Heya,

Here we go:
http://docs.formtools.org/tutorials/rese..._password/

Let me know if you have any trouble following it, or if I omitted anything!

- Ben

[rhaimson]

Heya,

Here we go:
http://docs.formtools.org/tutorials/rese..._password/

Let me know if you have any trouble following it, or if I omitted anything!

- Ben

---

Ben,

This worked great, but I figured out the problem was actually with the emails. I tested the password reset, which apparently resets the password & emails the user their new password, which I never received. Is there something I can look at to determine why the emails aren't being sent?

[DepartmentD]

This solution has saved my hide, sir, and I thank you deeply and sincerely. I shall be hitting that "Donate" button.

Heya,

Here we go:
http://docs.formtools.org/tutorials/rese..._password/

Let me know if you have any trouble following it, or if I omitted anything!

- Ben

[Ben]

Haha no worries, glad I could help.

- Ben