Cant access login page

jschnyderite · Feb 8th, 2011, 9:10 AM

I can't get to my login page. It was working fine a week ago. I tried different browsers and pc's.

Firefox gives me this error accessing any folder in my FormTools directory:

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept
cookies.

I tried re-uploading the files in my root and admin directories..anything else to try? ideally i want to upgrade from 1.5.1 to the newest version...if this can be done easier from deleting and starting fresh, let me know

Hannes · Feb 8th, 2011, 11:33 AM

Hi,

the problem sounds familiar, but i do not remember what the issue was..
is the connection to the mysql-db still there? is it on the same server?

it should not be a big effort to update to a new installation...
- use phpmyadmin to export the complete database
- install new installation parallel to another folder and set up a new database
- import data from the backuped database into the new one through phpmyadmin
even if you do it the first time you should find plenty of documentation if you get stuck... or just post it here...
just make sure you use the same database prefix (default is ft_)... otherwise you will need to rename them all...

Cheers,
Hannes

jschnyderite · Mar 4th, 2011, 5:47 AM

actually, im not too worried about the data..im just making a parallel install.

im stuck at step 2...i created the database, enter username and pass, but i gett an internall 500 error in my browser. can my prefix still be _ft if i'm doing a complete new database rather than moving from an old one?

(Feb 8th, 2011, 11:33 AM)Hannes Wrote: Hi,

the problem sounds familiar, but i do not remember what the issue was..
is the connection to the mysql-db still there? is it on the same server?

it should not be a big effort to update to a new installation...
- use phpmyadmin to export the complete database
- install new installation parallel to another folder and set up a new database
- import data from the backuped database into the new one through phpmyadmin
even if you do it the first time you should find plenty of documentation if you get stuck... or just post it here...
just make sure you use the same database prefix (default is ft_)... otherwise you will need to rename them all...

Cheers,
Hannes

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