Cannot add new fields

[egeller624]

I'm sure I must be overlooking something really basic, but I can't seem to add a new field to my existing external form. This is a multi-page form using the API.

I click the "edit" image next to the form I want to edit and then go to the "fields" tab. This presents me with a list of all existing fields in my form. I go down to the bottom and add a field in the place I want it. Then, I go in and enter the required information (display text, form field, etc) and then click the "Update" button. When I do this, the form refreshes and the field I have just added is missing.

Any ideas? Everything has been working fine with my forms so far. This particular form has been finalized and there are existing submissions.

Thanks.

[Ben]

Hmmm.... From what you described, it should work exactly like that.

What browser and OS are you using? Does it give any form of error message after you submit the form?

- Ben

[egeller624]

Tried it with chrome and firefox, both on winxp. No error message, the screen just refreshes but doesnt update.

Oddly enough, when I tried to add a field to a single page form it worked fine. Could this be a bug with multi-page forms? Hoping a solution can be found as I have several forms with 40 or 50 fields each and not being able to add or edit fields is going to be a problem.

Another thing I noticed (again, only with the multi page forms) is the field types are all showing on the edit fields screen as textbox even though they are a mix of radio buttons, dropdowns, etc and all were setup properly when the forms were first added and initialized.

Thanks

[Ben]

Hi egeller,

Could this be a bug with multi-page forms?

'fraid not, it uses the same page and code regardless of the form type.

Another thing I noticed (again, only with the multi page forms) is the field types are all showing on the edit fields screen as textbox even though they are a mix of radio buttons, dropdowns, etc and all were setup properly when the forms were first added and initialized.

Hmm... very worrying. It sounds like there may be a deeper cause.

Could you try running the Database Integrity module on your installation to see if it identifies any problems?
http://modules.formtools.org/database_integrity/

- Ben

[egeller624]

All tests passed, no problems found. I was kind of hoping there would be some sort of error, at least that would point us in the right direction.

[Ben]

Drat, me too.

I'm kind of out of ideas myself. Any chance you could give me temporary access to your Form Tools installation so I could log on and see the problem myself? If so, email me at ben.keen@gmail.com

- Ben

[Ben]

Just to close this thread: the problem was caused by suhosin. Suhosin is a PHP extension that improves the security. One of the settings that it offers is to add a max size to POST requests.

On her server, POST request size was capped at 400 items. For large forms, that isn't enough: so the Edit Form -> Fields page wasn't sending along all the information needed to update the page + database properly.

- Ben