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I have four forms setup in in FT2. All work except for one. I have tried deleting the form several times and creating a new form with zero success. The submissions are being stored in the database, but my test email will not send and I am receiving zero notifications.
Again, the other forms work, just one is being a pain.
Any ideas?
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Interesting! There's a few possible causes, but my first guess would be that it's caused by an invalid email template. If the Smarty syntax is invalid, it can throw an error and fail to send the email. Could you post your email content here - both HTML and text?
- Ben
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Thanks Ben!
I am just doing text, and I am using a supplied template from the dropdown:
There has been a submission made through your form, {$FORMNAME}:
ID: {$SUBMISSIONID}
Name: {$ANSWER_name}
Phone: {$ANSWER_phone}
Email: {$ANSWER_email}
Location: {$ANSWER_location}
Yourexperience: {$ANSWER_yourexperience}
Comments: {$ANSWER_comments}
Bulltype: {$ANSWER_bulltype}
Meat: {$ANSWER_meat}
Rice: {$ANSWER_rice}
Beans: {$ANSWER_beans}
Cheese: {$ANSWER_cheese}
Salsa: {$ANSWER_salsa}
Loadit: {$ANSWER_loadit}
IP Address: {$IPADDRESS}
Submission made: {$SUBMISSIONDATE}
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Heya,
Well that sure looks fine. Interesting!
So what exactly happens when trying to test the email - does it both fail to send the email and fail to display it? Or does it display the email content okay?
I gotta admit, I don't see any reason for why one would work over another, unless it's something to do with the configuration of the email template itself... very puzzling.
- Ben
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Basically data gets into the database when the form is filled out, so I know it is working in that respect. When I test the form it says that the test was successful but then I never receive anything. This is now happening to others. I thought something could be wrong with the server configuration but I ran the test file on the server and it all worked.
I am completely stumped.
Sorry for the delayed response, it has been crazy here.
