Email Issue

[axel]

I'm not sure what you've done, but it really has just been making my week.

So the Email System is now thrashed. I can manually send out emails, but any email I have set to send automatically, either on submission, edit, or delete isn't sending.

Any ideas?

[Ben]

Hmm! Actually no... I just checked the files that have changes in the last few releases and the email functionality was untouched.

So NO emails are being sent or just for one or more forms? What happens when you try sending yourself test emails? Did you change anything else - Swift Mailer version?

If you're royally stuck, send me an email at ben.keen@gmail.com with the various info - FTP & FT login info - with directions on how to reproduce the problem & I'll take a look at it.

It's clearly Smite Axel Week.

- Ben

[axel]

Grah. It has! You have no idea.

All emails from any form are not sending, then magically, some emails send. So I'm actually starting to think it's something with the server. :/
I've tried both Swift Mailer and just the mail(), but neither work one hundred percent of the time.

I'm waiting on a response from our Beta Team to evaluate emails being sent out, but if it doesn't work past that. I'll let you know.

[stephenmendes]

Well just Mark all the mails as spam mails and set a filter which will delete them automatically. This is the best way.

[bill09]

Hi Ben,

I am having the exact same trouble with email.

I always get the test email and never get the triggered emails. Using mail().

I can't get SwiftMailer to connect to the hosting (GoDaddy's) SMTP.

Thoughts? Help?

Thanks in advance,

Bill

[Ben]

Hi Bill,

Does GoDaddy keep error logs? Would it be possible to examine them to see if you can find any mention of errors with the emails being sent?

Emails are always extremely difficult to debug.

Does GoDaddy have any support at all? Maybe they'd be able to lend a hand for the SMTP configuration?

- Ben

[bill09]

Hi Bill,

Does GoDaddy keep error logs? Would it be possible to examine them to see if you can find any mention of errors with the emails being sent?

Emails are always extremely difficult to debug.

Does GoDaddy have any support at all? Maybe they'd be able to lend a hand for the SMTP configuration?

- Ben

Thanks Ben. After speaking with the client, we will be switching over to a Linux hosting account. The current system is IIS7 running PHP.

I'll let you know the result!

Take care,

Bill

[bill09]

Hi Bill,

Does GoDaddy keep error logs? Would it be possible to examine them to see if you can find any mention of errors with the emails being sent?

Emails are always extremely difficult to debug.

Does GoDaddy have any support at all? Maybe they'd be able to lend a hand for the SMTP configuration?

- Ben

Thanks Ben. After speaking with the client, we will be switching over to a Linux hosting account. The current system is IIS7 running PHP.

I'll let you know the result!

Take care,

Bill

UPDATE: Changed the GoDaddy account from Windows to Linux and all is well!

[axel]

I shifted though my error logs for a while.
Qmail, which resides on my virtual dedicated server provided by GoDaddy.com hates living appartently.

I'm awaiting on some friends of mine in the Fedora community to read though the Qmail logs as well. =]

I ended up migrating the emails using Swift Mailer's SMTP settings to my company's Google Apps Mail Server, which routes the email with much better speed.

[Ben]

Bill - good to know! I'm very glad it got solved. (And between you and me, at risk of sounding snarky: I'm not surprised leaving Windows for Linux worked! ;-) )

Axel, hows the consistency of the emails being sent out? Are you still having problems with Google Apps Mail Server?

- Ben