Submissions not capture in database all the time

[willem]

Hi Ben,

Many thanks for your great product. I’m using formtools for our school’s online registration form and have had various enquiries from other schools who are interested in using it for the same purpose.

One problem we experience is that it only store info in the database on the second file submission. So when you fill in the form and submit, it goes to the thank you page but nothing is stored in the database. But when you click on “Back” (Chrome) and submit again, it stores. Any idea what this can be?

Thanks.

[willem]

To explain in more depth.
1) I have a form submitting via API.
2) The form is setup with server-side validation and export the students name & surname on the thank you page.
3) It works 100% sometimes and other times it doesn't file the submission in the database. You do however get the thank you page with the name & surname on, but nothing in the database. When I then click "Back" to the "form" and submit again, it goes to the thank you page and register the submission info.

Please anyone that can help?