Aug 24th, 2009, 9:33 AM
It's actually using Authorize.net. After further look into this over the weekend, we are pretty sure this was merely a "fluke." Most likely brought about from bandwidth issues.
What I did in this situation was setup a processing script that processes payment via Authorize.net. Upon a successful transaction, the information is then passed to the same table in Form Tools that currently holds the data. So basically I bypass the process.php file in Form Tools, but still give the client ability to view and edit the data within their Form Tools admin area simply because this is where all of her other form data is being stored. (hope that makes sense.)
In gathering further information from her, she's had nearly 1500 successful transactions and 2 with the issues of payment being processed, but no data being sent to Form Tools. (or in this situation...the table in the form tools database) Oddly enough...these both occurred within 15 minutes of each other. What we think happened is the server dropped connection during the checkout process.
Thanks!
What I did in this situation was setup a processing script that processes payment via Authorize.net. Upon a successful transaction, the information is then passed to the same table in Form Tools that currently holds the data. So basically I bypass the process.php file in Form Tools, but still give the client ability to view and edit the data within their Form Tools admin area simply because this is where all of her other form data is being stored. (hope that makes sense.)
In gathering further information from her, she's had nearly 1500 successful transactions and 2 with the issues of payment being processed, but no data being sent to Form Tools. (or in this situation...the table in the form tools database) Oddly enough...these both occurred within 15 minutes of each other. What we think happened is the server dropped connection during the checkout process.
Thanks!