Sep 15th, 2014, 12:04 AM
Alex, Thank you for the response. I'm sorry I didn't see it sooner.
I have tried with two different email templates, one for "on submission" and the other for "on edit". When I click Add, the new record is created, but I don't receive an email from the "on submission" template. (This is good, because it wouldn't contain any useful information.) When I finish entering the data into the form the "first" time and click Update to save the information, the "on edit" template works fine and I do receive that email immediately. But nowhere in the process do I receive the email from the "on submission" template.
So unless I have something set wrong somewhere, it seems to me that the "on submission" trigger doesn't have any value for an internal form.
Thanks again!
I have tried with two different email templates, one for "on submission" and the other for "on edit". When I click Add, the new record is created, but I don't receive an email from the "on submission" template. (This is good, because it wouldn't contain any useful information.) When I finish entering the data into the form the "first" time and click Update to save the information, the "on edit" template works fine and I do receive that email immediately. But nowhere in the process do I receive the email from the "on submission" template.
So unless I have something set wrong somewhere, it seems to me that the "on submission" trigger doesn't have any value for an internal form.
Thanks again!