Feb 21st, 2010, 11:36 AM
Hey Dave,
Sorry I haven't been around much this week to help out in the forums. Sounds like you've been through an ordeal. :-)
I'm glad it's at least submitting now. First off, try *disabling* all email templates you have set up. There's a bug (well, maybe not a bug, but some lousy error checking) with the FT core code that will halt the redirect to the thankyou page if there's a syntax error in any of your email templates. From what you described, my hunch is that this is what's happening - it would explain both the emails not being sent and the non-redirect.
If that DOES solve it, post your email template(s) so I could take a look at them.
And if it doesn't solve it, post back anyway.
- Ben
Sorry I haven't been around much this week to help out in the forums. Sounds like you've been through an ordeal. :-)
I'm glad it's at least submitting now. First off, try *disabling* all email templates you have set up. There's a bug (well, maybe not a bug, but some lousy error checking) with the FT core code that will halt the redirect to the thankyou page if there's a syntax error in any of your email templates. From what you described, my hunch is that this is what's happening - it would explain both the emails not being sent and the non-redirect.
If that DOES solve it, post your email template(s) so I could take a look at them.
And if it doesn't solve it, post back anyway.

- Ben