Mar 22nd, 2010, 8:11 PM
Hey Martin,
Are you using the API for this form, and calling the ft_finalize_submission() function from within the ipn.php script? If so, Houston we have a problem. This is a known bug: that function fails to send emails, when in fact it should.
But even if that's not the case: emails are only ever sent out when the submission gets finalized. So if you have a 10 page form, obviously you wouldn't want it emails sent out on every step of the way. Instead, the email gets sent ONLY on the last step: which is where you (usually) add "finalize" => true to the $params passed to the ft_api_process_page function.
If you're not finalizing the submission, you won't get the emails sent out.
Let me know if this helps at all...
- Ben
Are you using the API for this form, and calling the ft_finalize_submission() function from within the ipn.php script? If so, Houston we have a problem. This is a known bug: that function fails to send emails, when in fact it should.
But even if that's not the case: emails are only ever sent out when the submission gets finalized. So if you have a 10 page form, obviously you wouldn't want it emails sent out on every step of the way. Instead, the email gets sent ONLY on the last step: which is where you (usually) add "finalize" => true to the $params passed to the ft_api_process_page function.
If you're not finalizing the submission, you won't get the emails sent out.
Let me know if this helps at all...
- Ben