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No Email upon submission

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No Email upon submission
Ben Offline
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#2
Apr 24th, 2010, 8:26 AM
Hi amoselkana,

Is this is a direct or API submission? There's a few things you could check:

1. Check that that "on form submission" trigger checkbox is checked on the Edit Form -> Emails tab -> Edit Email Template -> Configuration tab. That would be my first bet...
2. On that same page under Advanced Settings, check you haven't assigned the email template to be mapped to a View. If you have, confirm that the submission getting through DOES appear in the View specified.
3. Check the email template isn't disabled, too.
4. Lastly, double-check your email recipient email addresses. If they're incorrect, you won't get the emails of course.

Let me know how it goes!

- Ben
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Messages In This Thread
No Email upon submission - by amoselkana - Apr 21st, 2010, 10:34 AM
RE: No Email upon submission - by Ben - Apr 24th, 2010, 8:26 AM
RE: No Email upon submission - by amoselkana - Apr 25th, 2010, 2:26 AM
RE: No Email upon submission - by Ben - Apr 25th, 2010, 9:01 AM

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