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No Email upon submission

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No Email upon submission
amoselkana Offline
Junior Member
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Posts: 2
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Joined: Apr 2010
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#3
Apr 25th, 2010, 2:26 AM
Hi Ben,

Is this is a direct or API submission? Direct

1. Check that that "on form submission" trigger checkbox is checked on the Edit Form -> Emails tab -> Edit Email Template -> Configuration tab. That would be my first bet... Checked
2. On that same page under Advanced Settings, check you haven't assigned the email template to be mapped to a View. If you have, confirm that the submission getting through DOES appear in the View specified. This is what is in the advanced settings: When sent >> For any form submission is checked, In the Include option to send >> Yes, for all Views is checked, Limit email content to fields >> All submissions is slected
3. Check the email template isn't disabled, too. It isn't
4. Lastly, double-check your email recipient email addresses. If they're incorrect, you won't get the emails of course. They are correct

What to do?
Reply
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Messages In This Thread
No Email upon submission - by amoselkana - Apr 21st, 2010, 10:34 AM
RE: No Email upon submission - by Ben - Apr 24th, 2010, 8:26 AM
RE: No Email upon submission - by amoselkana - Apr 25th, 2010, 2:26 AM
RE: No Email upon submission - by Ben - Apr 25th, 2010, 9:01 AM

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