Aug 30th, 2010, 5:38 AM
Hi Ben.
Thanks for the reply.
We're currently troubleshooting for possible causes of this happening, as we at first thought it to be because of the duplicate file names, but seems to now not be the sole possible reason of the cause.
We set up a separate server and transferred the database and Form Tools files, but not any of the data. When submitting to that separate installation, it yet again randomly did not upload some of the files in no apparent order or sequence.
A possible cause could be that in the process of upgrading to Form Tools 2.0.2, importing the previous database and keeping the existing uploaded files, it might have influenced the way the processing is done? (Only guessing here. But probably not the reason.)
Another way we could possibly test the working of this is by setting up a clean installation of Form Tools, have a clean database and use a very basic form and do the exact same submission with the same files and see what the outcome is. (Will get back to you on this.)
We did notice that Form Tools renames the files disregarding of whether there are duplicates or not (such as in this case where there were no files in the uploading folder). Is this by design? It seems to strip the file name of spaces and numbers and prefix a number. Or does it do a check for existing filenames in the database and not in the uploading folder?
Sorry about the long post. Just a lot of questions and thinking surrounding the cause and what solution we'll have to find for this.
Thanks for your time.
Thanks for the reply.
We're currently troubleshooting for possible causes of this happening, as we at first thought it to be because of the duplicate file names, but seems to now not be the sole possible reason of the cause.
We set up a separate server and transferred the database and Form Tools files, but not any of the data. When submitting to that separate installation, it yet again randomly did not upload some of the files in no apparent order or sequence.
A possible cause could be that in the process of upgrading to Form Tools 2.0.2, importing the previous database and keeping the existing uploaded files, it might have influenced the way the processing is done? (Only guessing here. But probably not the reason.)
Another way we could possibly test the working of this is by setting up a clean installation of Form Tools, have a clean database and use a very basic form and do the exact same submission with the same files and see what the outcome is. (Will get back to you on this.)
We did notice that Form Tools renames the files disregarding of whether there are duplicates or not (such as in this case where there were no files in the uploading folder). Is this by design? It seems to strip the file name of spaces and numbers and prefix a number. Or does it do a check for existing filenames in the database and not in the uploading folder?
Sorry about the long post. Just a lot of questions and thinking surrounding the cause and what solution we'll have to find for this.
Thanks for your time.