Aug 9th, 2021, 3:36 AM
(Oct 29th, 2020, 2:07 PM) pid=\39552' Wrote:Auto dialer for call centeris useful software that automatically calls a phone number. A call is either routed to a live agent or recorded when it is answered. Although virtually all telecom centres utilise auto dialer software, only a small percentage of them know how to get the most out of it. Robocalling is a function of auto dialer software that lets callers listen to pre-recorded messages while on the phone. A predictive dialer is used to route a call to a live representative.