Jan 20th, 2011, 6:38 AM
Thank you Ben for helping with this. I tried the three things you mentioned (check field name for white space, make sure it's lower case and "registrants", and checked for other fields with "registrants", none exist), but didn't have any luck with them.
I may have misunderstood some of your instructions. I went to the petition form demo hosted on the formtools site, but didn't have access to change anything there. Again I noticed a weird thing. There had been other test submission in addition to mine, and the petition demo had indeed pulled the info pushed by the checkboxes from the demo. However, when the submission came from my I.P. address, the system yet again did not recognize that I had checked any boxes.
Anyway, after I realized you were talking about my "petition", I went and tried the fixes on our site, but no dice. Sorry.
I may have misunderstood some of your instructions. I went to the petition form demo hosted on the formtools site, but didn't have access to change anything there. Again I noticed a weird thing. There had been other test submission in addition to mine, and the petition demo had indeed pulled the info pushed by the checkboxes from the demo. However, when the submission came from my I.P. address, the system yet again did not recognize that I had checked any boxes.
Anyway, after I realized you were talking about my "petition", I went and tried the fixes on our site, but no dice. Sorry.