Apr 9th, 2009, 5:24 PM
Hi Kim,
Sorry you're having trouble!
To be perfectly honest, there's a LOT of things that can go wrong with file uploads (permissions, file types, file sizes, forms not includes enctype attribute and more), and it's difficult to providing decent feedback to explain what's the most likely cause of the trouble. What I usually suggest is first try uploading a file through the Form Tools UI for any submission currently in the database. If that doesn't work, we can at least eliminate a misconfiguration in your form.
But judging from the error message, most likely that problem is caused by the permissions being set incorrectly on your /temp folder. Are you running your own server or is it hosted by a separate company? If it's local, try just changing the permissions on the /temp folder to allow full read-write permissions. If it's hosted elsewhere, try firing off an email to the hosting company to ask them if the file is read-writable.
Let me know how it goes!
- Ben
Sorry you're having trouble!
To be perfectly honest, there's a LOT of things that can go wrong with file uploads (permissions, file types, file sizes, forms not includes enctype attribute and more), and it's difficult to providing decent feedback to explain what's the most likely cause of the trouble. What I usually suggest is first try uploading a file through the Form Tools UI for any submission currently in the database. If that doesn't work, we can at least eliminate a misconfiguration in your form.
But judging from the error message, most likely that problem is caused by the permissions being set incorrectly on your /temp folder. Are you running your own server or is it hosted by a separate company? If it's local, try just changing the permissions on the /temp folder to allow full read-write permissions. If it's hosted elsewhere, try firing off an email to the hosting company to ask them if the file is read-writable.
Let me know how it goes!
- Ben