Emails not coming through, Test emails are

[fauvdesign]

Have you configure the email recipients? You do that by clicking on the button labeled "configure form email fields". That is where you select what fields in the form are used to address the email and who it goes to.
Have you tested both the HTML and text formats separately? The test submission sends an email to the address used in the formtools configuration, not the email recipients you assign in the template.

I have had to delete the template and rebuild a new a couple of times myself. You may have to try that if everything else checks out.

Hi JMW,

Yes I've configured the email recipients, I've done everything I would normally do to get a form working properly, but obviously unsure if I've entered something incorrectly that would cause an email to be sent as a part of the process.

Ben