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Problems after upgrade

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Problems after upgrade
Ben Offline
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#3
Sep 25th, 2011, 7:04 PM
Hi Mikey,

Sorry you're having trouble!

But just a little clarification: did you upgrade from Form Tools 1.x or from a 2.0.x version? It sounds like the latter...

Quote:I have reset the P/W using the encryption tool and pasted that in the MyPHPadmin but no luck.

Check that when you're copying & pasting the content into a field, it doesn't include a trailing space. Browsers can do that sometimes.

Regarding the account deactivation, that's actually only for the client accounts - not the admin.

Quote:Before finding the above issue, after the upgrade it seems like all of the views have been deleted for the forms that I had in there. does that sound right that those should have disappeared during the upgrade?

Yeesh! No, they definitely shouldn't have disappeared. That's a pretty serious error - did you make a backup of the database prior to upgrading?

Regarding the API problem, it sounds like maybe you're running an old version? Check you're using API version 1.1.4.

[btw, if you have your old database handy and don't mind giving me access, I'd be happy to do the upgrade for you. Just email me at ben.keen@gmail.com].

- Ben
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Messages In This Thread
Problems after upgrade - by mikeymeeg - Sep 24th, 2011, 3:41 AM
RE: Problems after upgrade - by mikeymeeg - Sep 24th, 2011, 5:19 AM
RE: Problems after upgrade - by Ben - Sep 25th, 2011, 7:04 PM
RE: Problems after upgrade - by mikeymeeg - Sep 26th, 2011, 3:33 AM
RE: Problems after upgrade - by Ben - Sep 26th, 2011, 9:18 PM

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