Oct 17th, 2011, 10:48 AM
Just wanted to second the OP on this issue...
I upgraded FormTools to 2.1.4 this past Friday afternoon and, ever since then, any submissions that came in with file attachments didn't save the file attachments.
I've double-checked that the File Upload extension is installed. It appears to be configured correctly. The /upload folder has its permissions set properly and tests properly in the FormTools back-end. The code for the form itself hasn't changed, nor has the server configuration. I even checked the MySQL database (via phpMyAdmin) and it doesn't have the files listed there either.
I tried uploaded a file to both an existing submission and a new submission via the back-end. In both cases, nothing appeared to happen. There was a pause, then I was back at the View Submission screen, with nothing entered in the file upload field. No FormTools errors or anything.
Normally this wouldn't be a big deal, as only a couple of the forms I manage have file upload fields, but the timing on this specific issues is very problematic, as I was just informed that one of the affected forms has a submission deadline of 5 p.m. today. I'll update the form to provide a contingency (probably having people send the files as email attachments directly to the person in charge of processing the form submissions), but...the timing couldn't have been worse.
I upgraded FormTools to 2.1.4 this past Friday afternoon and, ever since then, any submissions that came in with file attachments didn't save the file attachments.
I've double-checked that the File Upload extension is installed. It appears to be configured correctly. The /upload folder has its permissions set properly and tests properly in the FormTools back-end. The code for the form itself hasn't changed, nor has the server configuration. I even checked the MySQL database (via phpMyAdmin) and it doesn't have the files listed there either.
I tried uploaded a file to both an existing submission and a new submission via the back-end. In both cases, nothing appeared to happen. There was a pause, then I was back at the View Submission screen, with nothing entered in the file upload field. No FormTools errors or anything.
Normally this wouldn't be a big deal, as only a couple of the forms I manage have file upload fields, but the timing on this specific issues is very problematic, as I was just informed that one of the affected forms has a submission deadline of 5 p.m. today. I'll update the form to provide a contingency (probably having people send the files as email attachments directly to the person in charge of processing the form submissions), but...the timing couldn't have been worse.