Nov 10th, 2011, 11:31 AM
haha 
Just so I'm clear, are we talking about the main Form Tools logout URL for the user accounts? If so, it's actually totally separate from the API.
Are you running into the problem with the admin account or a client account?
- The admin logout URL is found on the "Your Account" page in the nav;
- the client logout URLs are found when editing each user account. Right now, the Settings -> Accounts tab contains the *default* settings for newly created client accounts, but they're not inherited by the accounts. In other words, once they're created, you'll need to modify each one to change them.
If it's not that, double-check the URL you have entered. There really isn't much that can go wrong when logging out - it simply redirects to whatever URL is on file, so if it can't do it, either the URL on file is wrong or the URL it redirects to then tries to redirect elsewhere.
Good luck!
- Ben
Just so I'm clear, are we talking about the main Form Tools logout URL for the user accounts? If so, it's actually totally separate from the API.
Are you running into the problem with the admin account or a client account?
- The admin logout URL is found on the "Your Account" page in the nav;
- the client logout URLs are found when editing each user account. Right now, the Settings -> Accounts tab contains the *default* settings for newly created client accounts, but they're not inherited by the accounts. In other words, once they're created, you'll need to modify each one to change them.
If it's not that, double-check the URL you have entered. There really isn't much that can go wrong when logging out - it simply redirects to whatever URL is on file, so if it can't do it, either the URL on file is wrong or the URL it redirects to then tries to redirect elsewhere.
Good luck!
- Ben