Feb 1st, 2012, 3:06 PM
If you have access to PHPMyAdmin, you can change your password through it by doing this:
Open the PHPMyAdmin application through your control panel.
Click on the database link related to your formtools installation (the one you're having problems with).
On the left nav, you should see a table link - ft_accounts
Click on it and it'll display your admin and client rows. Click on "Edit" (or the pencil/paper icon) on the admin row. You should see a display page of all fields associated with the administrator's account.
Now before you do anything to this database, repeat the same steps so you can access the database to one of your formtools installations that you can access and know the password to.
Look for the password field. You won't see the password itself but you'll see the encrypted string instead. It'll look something like vs8d7a87aduytrdjsjs.....
Copy that string into the password field of the installation you're having problems with. Save your changes. Try logging in using the same password from the installation that does work.
Hopefully, this will work for you.
Open the PHPMyAdmin application through your control panel.
Click on the database link related to your formtools installation (the one you're having problems with).
On the left nav, you should see a table link - ft_accounts
Click on it and it'll display your admin and client rows. Click on "Edit" (or the pencil/paper icon) on the admin row. You should see a display page of all fields associated with the administrator's account.
Now before you do anything to this database, repeat the same steps so you can access the database to one of your formtools installations that you can access and know the password to.
Look for the password field. You won't see the password itself but you'll see the encrypted string instead. It'll look something like vs8d7a87aduytrdjsjs.....
Copy that string into the password field of the installation you're having problems with. Save your changes. Try logging in using the same password from the installation that does work.
Hopefully, this will work for you.