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Form Builder - Forms won't send email
#11
Hi karks88,

Curious! So I looked through the code and did a few tests and everything does seem to be working properly. I was careful to insulate the main functionality of form processing (like email notifications) as much as I could from the actual templates, to allow as much customization as possible without causing problems, but it's still possible there's a glitch somewhere along the line.

Two questions:
1. I see you've tested your email template - good! Q: does the "Event Trigger" option on the Edit Email Template -> Configuration subtab have the "On submission" checked? Emails won't get send out unless that's checked.
2. When you edit your form in the Form Builder, are there only two pages listed on the "Preview Page" line at the top: ("1" and "Thanks") or do you see more?

Also, I see there's a JS error on your form page, relating to fancybox - a JS script for displaying images in dialog windows. It's automatically included by the Form Builder code. This is almost certainly unrelated, but it would nice to fix it anyway, just to eliminate it.

I think it may be caused by multiple jQuery's being included in the page. Any chance you could remove this line?
Code:
<script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/1.3.2/jquery.min.js'>

The Form Builder template already includes version 1.5.1 of jQuery. I'm not sure if that would cause problems with your custom code in the page (?).

Let me know about the answers to #1 & #2 above and we'll go from there!

- Ben
Reply


Messages In This Thread
Form Builder - Forms won't send email - by karks88 - Apr 20th, 2012, 4:35 AM
RE: Form Builder - Forms won't send email - by karks88 - Apr 25th, 2012, 11:53 AM
RE: Form Builder - Forms won't send email - by karks88 - Apr 27th, 2012, 6:07 AM
RE: Form Builder - Forms won't send email - by karks88 - Apr 30th, 2012, 5:20 AM
RE: Form Builder - Forms won't send email - by Ben - May 2nd, 2012, 10:11 AM
RE: Form Builder - Forms won't send email - by Ben - May 2nd, 2012, 11:19 AM
RE: Form Builder - Forms won't send email - by Ben - May 3rd, 2012, 1:10 PM
RE: Form Builder - Forms won't send email - by karks88 - May 4th, 2012, 10:33 AM
RE: Form Builder - Forms won't send email - by Ben - May 4th, 2012, 10:56 AM
RE: Form Builder - Forms won't send email - by karks88 - May 4th, 2012, 12:59 PM
RE: Form Builder - Forms won't send email - by karks88 - May 7th, 2012, 12:32 PM
RE: Form Builder - Forms won't send email - by karks88 - May 14th, 2012, 5:16 AM
RE: Form Builder - Forms won't send email - by Ben - May 14th, 2012, 8:28 PM
RE: Form Builder - Forms won't send email - by karks88 - May 15th, 2012, 12:50 PM
RE: Form Builder - Forms won't send email - by Joe - Aug 15th, 2013, 1:33 PM

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