Nov 27th, 2012, 3:28 PM
OK I figured this problem out. It's a permissions issue.
This form tools installation was migrated from another server and after some investigation of the server log, I saw a ton of errors regarding the group having edit permissions on a lot of the folders.
Chmod -R 755 on the entire formtools folder seemed to have solved the problem for me altogether.
In addition to that, if you're using a WHM server, make sure that your SMTP Restrictions are disabled. This prevents any user in WHM from accessing a remote SMTP altogether to block potential spammers.
This form tools installation was migrated from another server and after some investigation of the server log, I saw a ton of errors regarding the group having edit permissions on a lot of the folders.
Chmod -R 755 on the entire formtools folder seemed to have solved the problem for me altogether.
In addition to that, if you're using a WHM server, make sure that your SMTP Restrictions are disabled. This prevents any user in WHM from accessing a remote SMTP altogether to block potential spammers.