Apr 30th, 2013, 4:00 PM
Hi Tom,
You might want to update to a different email through phpMyAdmin or any other database management tool you use. Sometimes overzealous email filters send server sent emails to the spam folder or just delete them all together.
If you are updating your password through phpMyAdmin you will need to encrypt it first here: http://docs.formtools.org/encrypt.php Some users often miss this step and just enter their passwords directly into the database.
Cheers,
Joe
You might want to update to a different email through phpMyAdmin or any other database management tool you use. Sometimes overzealous email filters send server sent emails to the spam folder or just delete them all together.
If you are updating your password through phpMyAdmin you will need to encrypt it first here: http://docs.formtools.org/encrypt.php Some users often miss this step and just enter their passwords directly into the database.
Cheers,
Joe