May 14th, 2014, 11:40 AM
williakj,
I don't know how much help I can be but I am the one that started this thread. The reason why I say this is because I have never used the direct form setup that is in Formtools, I have always had my own forms and used the API setup with little or no problem so there maybe something there; however, I see a couple of things that might be a problem. First, you stated that in the direct form process everything works fine but when you call up the form page by its URL directly typed into the address bar does it come up clean or do you still get the "white" or blank page. If the page has some sort of syntax problem, this can happen but if it comes up clean and proper, then it is in the process of it. Next, the line - require_once("/path/to/formtools/global/api/api.php"); -- needs to be modified to whereever the Formtools directory is in your server's directory. The part -- /formtools/global/api/api.php"); -- is generally correct if you did not modify the Formtools version when you uploaded it (by the way, the 2.6 version is current if not the latest version). The part of -- /path/to -- is what need addressing. That may be your processing problem. I have looked over your php header and all seems to be correct, so if you still get the same problem after looking into what I have mention, my suggestion would be to reload the form into the API side of Formtools. I see that you have the number 12 in your page header and if this is the number that was addressed to this form while in the direct mode, then this may be the conflict. So by reloading the form and obviously getting another number, then any crossreferrence should be eliminated but as I have stated, I have never done this so I cannot speak from experience. What I can say is that for the most part, the API setup, directions and manual are pretty much correct and if followed as stated, it does work and also gives you more options and control of the form and the processing of said form. With all of this said, I will leave you with "Good Luck" and I hope this works out for you.
I don't know how much help I can be but I am the one that started this thread. The reason why I say this is because I have never used the direct form setup that is in Formtools, I have always had my own forms and used the API setup with little or no problem so there maybe something there; however, I see a couple of things that might be a problem. First, you stated that in the direct form process everything works fine but when you call up the form page by its URL directly typed into the address bar does it come up clean or do you still get the "white" or blank page. If the page has some sort of syntax problem, this can happen but if it comes up clean and proper, then it is in the process of it. Next, the line - require_once("/path/to/formtools/global/api/api.php"); -- needs to be modified to whereever the Formtools directory is in your server's directory. The part -- /formtools/global/api/api.php"); -- is generally correct if you did not modify the Formtools version when you uploaded it (by the way, the 2.6 version is current if not the latest version). The part of -- /path/to -- is what need addressing. That may be your processing problem. I have looked over your php header and all seems to be correct, so if you still get the same problem after looking into what I have mention, my suggestion would be to reload the form into the API side of Formtools. I see that you have the number 12 in your page header and if this is the number that was addressed to this form while in the direct mode, then this may be the conflict. So by reloading the form and obviously getting another number, then any crossreferrence should be eliminated but as I have stated, I have never done this so I cannot speak from experience. What I can say is that for the most part, the API setup, directions and manual are pretty much correct and if followed as stated, it does work and also gives you more options and control of the form and the processing of said form. With all of this said, I will leave you with "Good Luck" and I hope this works out for you.