Trouble with Field Type Step 5

[jmac1515]

Hi,

I am setting up a new form and can not get by Step 5. When I use the smart fill for the Field Types I get the fields can not be found error and no matter what I have tried I can not get passed this. When I skip this step and click on the next step button I get the This form has been submitted... and the fan goes round and round, but I do not get to the next step. This is a very small form with 19 user fields and nothing unusual. I have this script running on a couple of sites and this is only the second time I have had this type of trouble. The first time I had a space in the front of some of the field names and once that was fixed everything worked fine. I used this same form in February and it worked fine. I have updated a few things like dates etc. but the fields remain. Also, I did go back to the final file I used in February and the same thing happens. Just html through direct. V2.04

Please help. I need to get this form online asap.

Thanks

jmac1515

[jmac1515]

Okay,

I have now recreated this form from the start and I am still unable to get passed step 5. Please HELP!!!!

---

And Again,

I have now uninstalled and reinstalled Form Tools, but the same thing is happening. Even when I click on the "Not Found" red text and get a dialog box to select the field type and update the field, once all the fields have been "Resolved" I still can not get passed step 5 to finalize my form. What am I doing wrong????

jmac1515

[Ben]

Hi jmac,

Sorry you're having trouble.

This can happen in a few rare situations. If, for example, your form has some sort of password protection, Form Tools won't be able to load it into memory to parse and extract the form field data.

In the error message, does it give you the option of uploading a copy of the form? If not, we'll have to get around it with a hack.

Make a blank HTML page and just copy and paste the entire <form> ... </form> markup into that page. Don't worry about styles - it doesn't matter. Upload that file somewhere on your server (anywhere that is publicly available and not password protected). Call it something like hack.html.

When you load that page in your browser, there shouldn't be any JS errors - again, that can prevent the add form process working.

Finally, go back to the start of the Add Form process and change the form URL (temporarily) to point to hack.html. Then repeat the Add Form steps - but *don't* re-doing the Test Submission step - just click through. Form Tools already has all that info nice and set up; no point re-doing it!

If all goes well, you can just change the URL back to the correct URL when you've finished setting up the form and then delete the hack.html file. If it's a multi-page form, you can do something similar - only with every page.

Let me know how it goes!

- Ben

[jmac1515]

Hi Ben,

Thanks for getting back to me. I am a little confused about this hack. Do you want me to take all of the fields from the existing form etc. within the </form>...</form> markup and paste that into the hack.html page? If not, how does form tools build the database fields?

This form has no password protection or anything strange. When I got the error I did try to upload the form, but it is not able to do so. I get a error that says the form can not be uploaded and that I will have to skip this step which does not work either.

Thanks for your help.

jmac1515

[jmac1515]

HI Ben,

I tried (I think I did anyway) what you have suggested, but I get the same error.

Help!!!!!!!

jmac1515

[Ben]

Huh! Well this IS puzzling.

Would you mind emailing me your file so I could try to reproduce it on my own installation? My email is ben.keen@gmail.com

- Ben

[jmac1515]

Hi Ben,

Thanks for your help.

I have sent you the file as requested.

Happy New Year to All!!!

jmac1515

[Ben]

Just to close this thread, jmac found the problem himself: it turned out to be a permissions issue and the global folder was set to 777 and not 755.

- Ben