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Submission overview shows only numbers
#1
Hello,

I have different forms and I'm logged in as administrator. Usually in the submission overview it shows the table header and field values. For one form I see only numbers in the submission overview and ID in the header.

Only one form is affected. In the other cases I see the right header and field values. I was thinking that it might be a permission issue but since I'm logged in as admin, I don't know how to give me even more access.

Any tips would be welcome.

Thanks,

Philip
Reply
#2
Hey Philip,

I wonder if maybe the settings for your view is set to only show the submission ID or something. Try editing the form, go to "views", select the particular view you are using, then click "Columns" and see what you have listed there.

Or.. maybe I'm way off base. If so, maybe a screen shot would help so I (or someone with more knowledge) can see what you are looking at.

-Alex

(Oct 11th, 2012, 11:19 PM)flip3 Wrote: Hello,

I have different forms and I'm logged in as administrator. Usually in the submission overview it shows the table header and field values. For one form I see only numbers in the submission overview and ID in the header.

Only one form is affected. In the other cases I see the right header and field values. I was thinking that it might be a permission issue but since I'm logged in as admin, I don't know how to give me even more access.

Any tips would be welcome.

Thanks,

Philip

Reply
#3
Hi Alex,

Thanks! For the columns/fields in the view have been indeed defined only ID. Not sure how this happened because I didn't change it. Now it works again.

And one more thing I have: When I delete a record in a view, it is deleted but I'm redirected to an empty page: domain.com/form/admin/forms/submissions.php?delete

This happens when I check checkboxes on the overview page and delete the records. When I open a record and delete it directly, then I'm redirected back to the overview page. Then this URL is used:
domain.com/form/admin/forms/submissions.php?delete=22

In the first case the ID is missing which might cause the issue.

Do you have another idea why the page remains blank?

Philip
Reply
#4
Hello Alex,

I have now also checked the Apache log. When I delete a record, then I get this error:
[Tue Dec 04 19:20:32 2012] [warn] [client 190.176.13.184] mod_fcgid: stderr: #4 /var/www/web4/html/domain_com_secure/v2/crs/admin/forms/submissions.php(115): ft_delete_submissions('4', '7', Array, Array, Array, true), referer: https://secure.domain.com/crs/admin/form...&view_id=7

I spoke with my webhoster and he mentioned that Form Tools might not be compatible with the latest PHP version or there might be an error in the script but that it's not related with the FCGI server settings.

Is Form Tools supporting the latest PHP versions?

Philip
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