May 8th, 2013, 3:12 AM
Hi All
Running Core 2.2.5 API 1.1.4 All modules up to date and full system check found no errors.
Has anyone had any issues since Microsoft starting installing IE10 as a silent upgrade to IE8 and IE9.
My test laptop running Windows 7 Home Premium was updated like this and since the update all my single page forms using the API refuse to go to the Thank you page. All my forms are on https:// as are the thank you pages. They all work fine on every other version of IE 6,7,8,9.
The user gets a very unhelpful standard error in the browser:
"This page can't be displayed
- Make sure the web address https://mydomain.com/ (edited to hide real URL but it is missing the actual thank you page address) is correct
- Look for the page with your search engine
- Refresh the page in a few minutes
- Make sure TLS and SSL protocols are enabled. Go to Tools > Internet Options > Advanced > Settings"
I have been to that setting page and ticked all of the following:
Use SSL 2.0, Use SSL 3.0, Use TLS 1.0, USe TLS 1.1, Use TLS 1.2 but it made no difference.
The address in the browser remains the same when the error is displayed and the submission is not saved in the database.
I have a test form URL I can share but I'd rather PM that than publish it publicly.
Any thoughts of further tests I could try very much appreciated.
Tim
Running Core 2.2.5 API 1.1.4 All modules up to date and full system check found no errors.
Has anyone had any issues since Microsoft starting installing IE10 as a silent upgrade to IE8 and IE9.
My test laptop running Windows 7 Home Premium was updated like this and since the update all my single page forms using the API refuse to go to the Thank you page. All my forms are on https:// as are the thank you pages. They all work fine on every other version of IE 6,7,8,9.
The user gets a very unhelpful standard error in the browser:
"This page can't be displayed
- Make sure the web address https://mydomain.com/ (edited to hide real URL but it is missing the actual thank you page address) is correct
- Look for the page with your search engine
- Refresh the page in a few minutes
- Make sure TLS and SSL protocols are enabled. Go to Tools > Internet Options > Advanced > Settings"
I have been to that setting page and ticked all of the following:
Use SSL 2.0, Use SSL 3.0, Use TLS 1.0, USe TLS 1.1, Use TLS 1.2 but it made no difference.
The address in the browser remains the same when the error is displayed and the submission is not saved in the database.
I have a test form URL I can share but I'd rather PM that than publish it publicly.
Any thoughts of further tests I could try very much appreciated.
Tim
