Brand new installation does not work

Drachsi · Jan 10th, 2011, 5:30 AM

I have php scripts and MySQL running ok.
Is it me or the Documentation?

I have downloaded the latest version, un-zipped and uploaded to a folder on my website. When I try to run install/ in both Explorer 8 and FireFox 3.6 a blank empty page loads. I have permissions set at 644. The page code is "<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content="text/html; charset=utf-8" http-equiv=Content-Type></HEAD>
<BODY></BODY></HTML>"

How should I get Formtools working?

Drachsi

***Ben*** · Jan 18th, 2011, 9:21 PM

Hi Drachsi,

I'm so sorry for the wait.

I've never actually seen this problem before; looking over the code, I can't see how it *could* happen! If you're still having trouble and would like me to look at it, send me an email at ben.keen@gmail.com with your URL + FTP info and I'll debug it directly on your server.

All the best -

Ben

rv0464 · Jan 21st, 2011, 2:02 AM

I am actually having installation issue.
my folders have full access rights
I go on page /install/index.php, it's working fine (i get Form tools Installation page), then i click on "continue" and i get an error HTTP 403
I am running Apache 2.2.17, PHP 5.3.5, Mysql 5.5.8 on Windows 2003
i am sure it's minor thing but i can't figure out what i missed.
Thanks,

ultrat3rry · (This post was last modified: Jan 21st, 2011, 10:01 PM by ultrat3rry.)

Hi Ben,
Let me hook onto this thread, I have an install issue too.
Since 2008 I have had no touble at all, I erased and did a fresh install last week, had no trouble till today and now the site redirects to the error.php after I logged in the backend.
I also did a new install to a different site (same server) and at install/step4.php it goes to the error.php page only.
Apache 2.2.17, PHP 5.2.16, Very weird, have you come across this before?
What can you suggest to try?

Cheers,
Terry
edit: forgot to say in cPanel the tar.gz won't extract, it only creates a tmp file. And, if I 'try again' with the browser button it tells me I already have the prefix_table, so it is doing half the install then tripping up.

edit: Waiting 24hr, then doing again worked fine. Configuring using cPanel seems buggy, using a local text editor and then ftp works better than depending on cPanel.

Drachsi · Jan 22nd, 2011, 10:42 PM

(Jan 18th, 2011, 9:21 PM)Ben Wrote: Hi Drachsi,

I'm so sorry for the wait.

I've never actually seen this problem before; looking over the code, I can't see how it *could* happen! If you're still having trouble and would like me to look at it, send me an email at ben.keen@gmail.com with your URL + FTP info and I'll debug it directly on your server.

All the best -

Ben

Hi,

It seems there are still problems with the install when I look at the latest posts. Would it make sense to wait until the current problems are sorted out? Maybe there is a general solution.

Regards

Drachsi

wire_2_air · Jan 24th, 2011, 9:25 PM

Hi Guys,
I am having a similar installation problem
i have installed Apache 2.2.17, PHP 5.3.5 and MySql 5.5.8

I configured PHP to work with MySql by installing the php extention for MySql.
Then when i check the PHP info on the browser it shows the normal php info without the MySql information section. I guess this means that PHP has not been configured properly to work with MySql.

Am i missing something? How do i get this working?

Thanks in advance
wire_2_air

Drachsi · Jan 24th, 2011, 11:14 PM

FormTools could be a world beater, but it needs to sort out this small problem quickly.
Regards
Drachsi

wire_2_air · Jan 26th, 2011, 12:47 AM

Hi All,
I got the issue solved.

I uninstalled both mysql and php and then reinstalled mysql first and then php with all the options selected while installing.

Ensure that the following line is uncommented in php.ini.
extension=php_mysql.dll

Then check the phpinfo on the browser. This should show the mysql section.

Regards,
wire_2_air

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