thank you page no submission?

[sergiozambrano]

We have 2 forms visited by adwords visitors, and the statistics say 164 visitors, and we have 30 forms submitted total.

I don't understand too much about all that, but my partner says those 164 visits were unique visits to the "thankyou.html" page.

Do you think of any other way to get that page from a page other than the form?

I think of adwords faking clicks, but also opening the thankyou page to match visits with clicks? I don't know. I assume there's no way to make formtools to trigger the thankyou page without submitting the form…

Can forms be submitted from an address other than the specified in the form's properties? e.g. bot on host A submitting to my formtools installation on host B.

Do you experienced people know anything about scams, hacks, or anything could be happening? (where someone wins something by doing it, of course)

Form submissions are even through the days, and form works fine, though.

[Ben]

Hey Sergio,

Can forms be submitted from an address other than the specified in the form's properties? e.g. bot on host A submitting to my formtools installation on host B.

Absolutely. There's no guarantee that the form data being received is from the form itself. One thing people sometimes do is add code to check the referrer (if your server supports it), but even that isn't guaranteed. Anyone worth their mettle can fake an HTTP header.

It sounds rather like either the stats are at fault, or a bot is linking directly to the thankyou page. This is perfectly likely: once a bot logs the address, there's absolutely no guarantee that it will return to the page in the same order as before.

Do you have stats for the initial form page? Are they similar?

- Ben

[sergiozambrano]

Thanks for your help, Ben

Unfortunately Freeservers says our hosting package comes with stats, but when I want to access them I'm being redirected to the packages comparison, which again shows me I should have them. I think next time I'll use 000webhost.com. They have php more in a premium package for the price of a starter one.

Do you think any reason why while accessing the thankyou page through the normal way (the form) the data be not recorded?

Do you know any tracking php or open source thing we can put in our server to double track adwords clicks?

[Ben]

Hey Sergio,

Given the information you supplied, I can't see any reason why it would be happening, no.

For tracking code, I've used a number of scripts for work - but none I've liked at all. I use Google Analytics fairly religiously on my sites: it's amazing. But for tracking ad clicks, I really can't vouch for it - it may have that functionality but I'm not 100% sure...

- Ben