Jul 10th, 2012, 7:04 AM
This appears to be a new problem, I've successfully used FormTool (non API version) for years.
I have several forms on multiple sites/domains. They are all configured so that the user that submits the form gets and email response showing them what they submitted. No problem, works like a charm - UNLESS - the user has a att.net email address.
Even for test emails - att.net won't go through. They don't even show up in the SPAM folder for the person with AT&T email.
My question is more how would I remedy this? I know it's more of an AT&T issue - not the form itself. It's not a blacklisted sending URL either, I've changed the "sender" of the form - and it makes no difference. My guess is AT&T must not like something about how the email is originating.
Their tech support seems clueless, I need to be able to tell them exactly what is happening.
Anyone else run into this?
I have several forms on multiple sites/domains. They are all configured so that the user that submits the form gets and email response showing them what they submitted. No problem, works like a charm - UNLESS - the user has a att.net email address.
Even for test emails - att.net won't go through. They don't even show up in the SPAM folder for the person with AT&T email.
My question is more how would I remedy this? I know it's more of an AT&T issue - not the form itself. It's not a blacklisted sending URL either, I've changed the "sender" of the form - and it makes no difference. My guess is AT&T must not like something about how the email is originating.
Their tech support seems clueless, I need to be able to tell them exactly what is happening.
Anyone else run into this?