Internal server error on sending email

[alzy]

I have v2.2.5 installed and Swift Mailer email test passes. I have run system check module and all tests pass.

I have formtools installed on Appache server with PHP and mysql running on my PC with WinXP. I have a jotforms form installed in formtools set up with email elerts. When I run email test on form, I get internal server error. Formtools collects the submission data but cannot send email alert on form submission. What am I missing?

Thanks!!

[Joe]

You might want to check out this thread: http://forums.formtools.org/showthread.php?tid=1708

Cheers,

Joe

[alzy]

You might want to check out this thread: http://forums.formtools.org/showthread.php?tid=1708

Cheers,

Joe

Checked that thread yesterday but doesn't seem to help. For my installation Swift Mailer mail test works fine and I get no server error, so Gmail parameters are correct but the form initiated email fails.

Any thoughts on what to try?

Thanks

[Joe]

What is the specific error that is returned?

[alzy]

What is the specific error that is returned?

This is the error:

Error: Internal Server Error

Also I have another form that is not integrated into formtools that also works and sends out its email just fine. it uses PHPMailer.

[Joe]

Also, are you connecting to SMTP over SSL or TLS: http://support.google.com/mail/bin/answe...swer=13287

Here is an example of Gmail configuration: http://modules.formtools.org/swift_maile...page=gmail

Try this out and let me know what happens.

[alzy]

Also, are you connecting to SMTP over SSL or TLS: http://support.google.com/mail/bin/answe...swer=13287

Here is an example of Gmail configuration: http://modules.formtools.org/swift_maile...page=gmail

Try this out and let me know what happens.

I checked my configuration and it is the same as in your example. Swiftmailer email test passes with those settings but formtools email alert gives server error.
It looks like my server is working fine with Gmail as SwiftMailer test passes and my other form not integrated with Formtools also sends emails thru PHPMailer but formtools seems to have an issue even though it apparently uses SwiftMailer module which as I say passes its email test.

Any insights woukd be appreciated.

[Joe]

Try disabling Swiftmailer check to see if the emails send out just using PHP. Let me know if the email send out properly.

[alzy]

Try disabling Swiftmailer check to see if the emails send out just using PHP. Let me know if the email send out properly.

Found problem. I didn't have "From" email specified in Recipients tab. With that correction test email is working. Thanks for the help. just a newbie mistake!

[Joe]

Glad to hear you found the issue.

Cheers,

Joe