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Newbie here, bit confuse regarding emails and forms
#1
Hi,

I am new to the php stuff. I have a website that has three different forms as part of the website. ContactUs, Orders and Feedback. They are all essentially the same type of form except that they are all going to email addresses that are redirected to a hotmail address from GoDaddy, it is set up this way so that the person who runs the business gets the emails and I get a copy of the same emails, especially the feedback one so I can put these into the website as testimonials and it cuts the need to have the business owner forwarding especially if she is away.

I also have on the Feedback form the ability to upload a photo. I had it set up before getting a hold of Form Tools, which I may say I'm impressed with the ease of using my forms that are already made and putting the necessary script into them.

Here is my problem. I have done so much reading, that my head is swimming. I know what I want to do, just need the program to help me do it. The bottom line is why isn't the emails going where they are supposed to, they are being stored on a database and not forwarding. I think the database is great for the recording of what people have written, but my friend has no idea about that side of the workings, she is happy to get the emails and read, whereas I can use the database to process the testimonial page.

Do I need to put some script into the page which directs the information to be emailed and if so, how do I put the email address into the code. I have previously used 'mailto:' which I am itching to get rid of as it is.

Yes I have read through the tutorials, but I am the type of person who learns best from an example which can be altered easily to achieve the desired result.

Any assistance in this regard will make this 'reading weary' person very happy.


Kind regards,


pixie1964
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#2
Hey pixie1964,

It sounds like you have your forms connected to FormTools and are successfully storing submissions, congratulations!

If I understand your post correctly, you need help configuring email notifications for your submissions.

Here's the part of the documentation that covers it:  https://docs.formtools.org/userdoc/email...ng_emails/

When you log into FormTools as an administrator, click to edit the particular form you are working with.  Click on the "emails" tab and then "Create New Email".  Once you are to the next screen, you'll need to complete the configuration, recipient(s) and content tabs.  There is a final tab that allows you to test it to make sure the emails are going out.

I also suggest checking out the Swift Mailer extension https://docs.formtools.org/modules/swift_mailer/ if you want something a little bit better than the built in PHP mail function on the backend.

Hope this helps!
Reply
#3
(Jun 6th, 2017, 7:42 AM)Hi alexh, I hope I explained myself properly, but thank you for the links. I will do some more reading and see if you gave me the right information for my question or if I asked the question in gobbligook. I have had a day and a half of stuff ups LOL!Thank you!Kind regards,pixie1964 alexh Wrote: Hey pixie1964,

It sounds like you have your forms connected to FormTools and are successfully storing submissions, congratulations!

If I understand your post correctly, you need help configuring email notifications for your submissions.

Here's the part of the documentation that covers it:  https://docs.formtools.org/userdoc/email...ng_emails/

When you log into FormTools as an administrator, click to edit the particular form you are working with.  Click on the "emails" tab and then "Create New Email".  Once you are to the next screen, you'll need to complete the configuration, recipient(s) and content tabs.  There is a final tab that allows you to test it to make sure the emails are going out.

I also suggest checking out the Swift Mailer extension https://docs.formtools.org/modules/swift_mailer/ if you want something a little bit better than the built in PHP mail function on the backend.

Hope this helps!
Reply


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