FORUMS


The Form Tools forums are no longer active, but the old posts have been archived here. Please see the Help page on how to get help / report issues.

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Not going pass step4
#1
We are setting up an install of ver 2.0.0
and it will not go pass step4 although we have
verified the config.php file is there.
can you tell me a work around.
step4

Thanks
xstream services
Reply
#2
Hi xstream,

So what happens, exactly? Does the page just refresh, or do you get a blank page or something?

- Ben
Reply
#3
I am having the same (or very similar) problem. I get through the system check, my database tables are created, and then in step 4 I get this:

******************************************************************

Create Config File
Form Tools stores your server and database settings in a file called config.php, found in your /global/ folder. Click the "Create File" button to automatically generate the file on your server.

<?php

// main program paths - no trailing slashes!
$g_root_url = "http://www.apronannies.com/formtools";
$g_root_dir = "/hermes/bosweb/web205/b2053/ipw.apronann/public_html/formtools";

// database settings
$g_db_hostname = "";
$g_db_name = "";
$g_db_username = "";
$g_db_password = "";
$g_table_prefix = "";

?>

******************************************************************

When I click the "Create File" button, I get a variety of messages depending on the browser, but mostly it is a redirect error of some sort. The config.php file is created in the /global/ folder, but it is an empty file. I can't figure out how to get past this. Additionally, shouldn't the hostname, name, username, etc. values be in this at this point? I entered them successfully in the previous step to create the tables.
Reply
#4
I have precisely the very same problem described above. The config.php file prepared by the script (and presented above) does not include all the DB Settings. It leads to the described error message about redirecting not working properly.

If I write the correct settings in config.php by hand and upload the file by ftp at the correct place, I can at least go into the URL and change install/step4.php by install/step5.php and am correctly lead to the page where I create the admin account.

This account is correctly created in the DB (in the table ft_accounts).

I now delete the install folder and try to login: it does not work... And I just found out why: no entry is made in the table ft_sessions...

That's as much as I've figured out up to now.

Cheers, charland
Reply
#5
I'm having a similar issue, when adding a new form I can't get past step 4. It just stops and says
"Please enter a value for all the Display Names, or click the Smart Fill option to enter them dynamically"

However there is no smart fill choice given to me. Please help.
Reply
#6
Hey guys,

Yeah, another chap emailed me about this but I just can't reproduce it.

What browser are you guys using? Maybe it's a browser issue...

- Ben
Reply
#7
(Apr 23rd, 2010, 7:36 PM)Ben Wrote: Hey guys,

What browser are you guys using? Maybe it's a browser issue...

- Ben

Hi Ben,

I'm using Firefox (3.5.3). I'll give it a try with IE in a second and report back.

Charland
So I deleted the whole previous installation, dropped all tables from my DB, re-uploaded a fresh copy of the installation, and started anew, this time with Internet Explorer 7.

Exactly the same problems: Step3 does not create a complete config.php file, after which IE goes into an endless loop (where Firefox immediately reports a problem about redirecting not working).

If I "cheat" and upload per FTP a correct config.php file, the same problem as described above happens: logging in on step5 is not possible, because:

"No user account ID was found in sessions. Please log in again below. "

Charland
Reply
#8
Hi Charland,

I'd like to see this problem myself. Any chance I could get temporary access to your server so I could try installing the script myself? Send me an email at ben.keen@gmail.com.

- Ben
Reply
#9
(Apr 26th, 2010, 7:01 PM)Ben Wrote: Hi Charland,

I'd like to see this problem myself. Any chance I could get temporary access to your server so I could try installing the script myself? Send me an email at ben.keen@gmail.com.

- Ben

Hi Ben,

Theoretically a good idea, but it's a Governement Intranet Server! Can't be done!

Charland
Reply
#10
(Apr 26th, 2010, 10:38 PM)charland Wrote: [quote='Ben' pid='2674' dateline='1272337287']
Hi Charland,

I'd like to see this problem myself. Any chance I could get temporary access to your server so I could try installing the script myself? Send me an email at ben.keen@gmail.com.

- Ben
Ben - I have tried Firefox and Safari on the Mac, and IE in windows, with no luck. I would be open to you attempting an install on my server.
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)