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Form Tools
mass edit installation problem - Printable Version

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+--- Thread: mass edit installation problem (/showthread.php?tid=323)

Pages: 1 2

RE: mass edit installation problem - jacksonc@ust.hk - Jan 5th, 2011

(Dec 26th, 2010, 11:48 AM)Ben Wrote: Hi Jackson,

Any possibility I could take a look at this problem on your installation? If so, email me your Form Tools login info & FTP info. I'll see if I can get to the bottom of it!

ben.keen@gmail.com

- Ben

Definitely! Thanks

RE: mass edit installation problem - Ben - Jan 6th, 2011

Thanks very much for giving me access, Jackson - that sure made debugging a lot easier. Smile

Here was the problem & how the steps to fix it.

The short answer is that that your installation got a little corrupted during one of the upgrades. This is a known issue, which is why I released the Database Integrity module so that people can check their DB is working properly:
http://modules.formtools.org/database_integrity/

What I did was:
1. run that module on all of your tables. It found the following error: the action_location field in the ft_hooks table had the wrong data type.

2. I manually ran this query on your database:

Code:
ALTER TABLE `ft_hooks` CHANGE `action_location` `action_location` VARCHAR( 100 ) CHARACTER SET utf8 COLLATE utf8_general_ci NOT NULL

That explicitly change the field type to what it needed to be (a 100 Varchar field)

3. I uninstalled and re-installed the module.

And it's all fixed!

Hope this helps - do let me know if you run into any other trouble! Smile

- Ben


RE: mass edit installation problem - jacksonc@ust.hk - Jan 6th, 2011

Dear Ben,

You are just awesome!!!!!

If this tool has a paid version, we'll definitely purchase it right away! BTW, sometimes it's not easy for us (as a company) to contribute via donations.

I checked the [Mass Edit], it's working perfectly.

Regards,
Jackson