+- Form Tools (https://forums.formtools.org)
+-- Forum: Form Tools (https://forums.formtools.org/forumdisplay.php?fid=1)
+--- Forum: General Discussion (https://forums.formtools.org/forumdisplay.php?fid=5)
+--- Thread: Unable to login (/showthread.php?tid=55)
Unable to login - frostyintrepid - Mar 13th, 2009
Hi Ben,
I experience the following error while logging in.
The "admin/forms/index.tpl" template could not be located at the following locations: /var/www/vhosts/ssamonthlyshoot.com/subdomains/registrations/httpdocs/themes/classicgrey/admin/forms/index.tpl and /var/www/vhosts/ssamonthlyshoot.com/subdomains/registrations/httpdocs/themes/default/admin/forms/index.tpl.
Any idea why? Just to add on, it is only for the admin account.
RE: Unable to login - Ben - Mar 17th, 2009
Hey Frosty,
Did you ever get this problem sorted out? It's possible it's a weird Smartyism; try deleting the contents of your theme's /cache folder (e.g. /themes/default/cache). If a cached file is no longer writable it can cause similar problems.
You should probably also confirm the file DOES exist. I remember you had some issues with the upgrade process deleting files on your server.
- Ben
RE: Unable to login - frostyintrepid - Mar 20th, 2009
(Mar 17th, 2009, 10:50 AM)Ben Wrote: Hey Frosty,
Did you ever get this problem sorted out? It's possible it's a weird Smartyism; try deleting the contents of your theme's /cache folder (e.g. /themes/default/cache). If a cached file is no longer writable it can cause similar problems.
You should probably also confirm the file DOES exist. I remember you had some issues with the upgrade process deleting files on your server.
- Ben
Hi Ben,
I have tried uploading the entire theme directory and still having the same problems. Need urgent help, thanks!
RE: Unable to login - frostyintrepid - Mar 20th, 2009
Just to add on that I can't locate the requested files, even after downloading all the files from this website.
RE: Unable to login - Ben - Mar 21st, 2009
Hey Frosty,
When looking for the files from the download file, make sure you ignore the initial folder from your server - that won't be in the zipfile, of course. The files are found here:
/themes/classicgrey/admin/forms/index.tpl
/themes/default/admin/forms/index.tpl
They're definitely in the zipfile! Make sure that when you re-upload the files to your server you're uploading them at the right location. That sounds like that may be the cause of the problem.
- Ben
RE: Unable to login - frostyintrepid - Mar 21st, 2009
(Mar 21st, 2009, 10:52 AM)Ben Wrote: Hey Frosty,
When looking for the files from the download file, make sure you ignore the initial folder from your server - that won't be in the zipfile, of course. The files are found here:
/themes/classicgrey/admin/forms/index.tpl
/themes/default/admin/forms/index.tpl
They're definitely in the zipfile! Make sure that when you re-upload the files to your server you're uploading them at the right location. That sounds like that may be the cause of the problem.
- Ben
A little confused here. After downloading your zip file and viewing the theme directory, there isn't the admin folder located in all the theme folders.
RE: Unable to login - Ben - Mar 21st, 2009
Blah! My mistake, sorry. The /admin folder is only located in the default templates you're right. The themes work by overriding whatever pages are needed IN the default template, so in the case of the classicgrey theme, it just uses the default pages for all the admin pages - only shown with a different header, footer + nav.
- Ben